Vesta Inc. Work Values

Daily Duties at Vesta Inc.:

Responsible for meeting / exceeding all contractual client performance targets. Full P&L responsibly begining with creating an annual operating budget and then managing my operation within the approved budget. I was responsible for managing our Revenue Assurance Team (Tier 2 Fruad Prevention). Ensured that all all departments that reported to me, Operations, Training, Qaulity Assurance, Work Force Management and Revenue Assurance performed at a consistently high level through developing strong processes, including auditing the compliance to our processes. Employed consistent Top Grading and Development of my direct reports to ensure we had A & B players throughout all levels of my organization, this also including succession planning for the inevitable change in personal due to promotions, and attrition due to performance issues.

What they like about Vesta Inc.:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

AT&T, Call Center, Call Center Management, Data Security, Forecasting, Fraud, Interactive Voice Response, Management, P&L, Security, PCI Compliance Experience, Business to Consumer, Business to Business, Financial Service Programs

Skills

Leadership, People developmment, Budget creation and Management, Continuous Process Improvement, Data analysis , Managing performance, Problem solving, Non-linear systems thinking, Creative solutions

These are some of the questions we asked our climbers about their experiences with Vesta Inc.: