Dakotah Direct Inc. Work Values

Daily Duties at Dakotah Direct Inc.:

Started as a CSR Responsible for making outbound sales calls. In four months I was promoted to Trainer and conducted the New Hire Seminar called View Point. I was asked to fill a Supervisor role for a poor performing program for a large client, Sears. We sold Credit Card Protection too Sears card holders. Turned the program around and then became an Ops Manager, and shortly thereafter an Account Manager. One of my clients was Quick Pages who recruited me to come open and run a call center for their organization. I was recruited by one of my most important mentors at Dakotah so I made the change.

What they like about Dakotah Direct Inc.:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

AT&T, Call Center, Call Center Management, Data Security, Forecasting, Fraud, Interactive Voice Response, Management, P&L, Security, PCI Compliance Experience, Business to Consumer, Business to Business, Financial Service Programs

Skills

Leadership, People developmment, Budget creation and Management, Continuous Process Improvement, Data analysis , Managing performance, Problem solving, Non-linear systems thinking, Creative solutions

These are some of the questions we asked our climbers about their experiences with Dakotah Direct Inc.: