Dakotah Direct Inc. Work Values

Daily Duties at Dakotah Direct Inc.:

Started as a CSR Responsible for making outbound sales calls. In four months I was promoted to Trainer and conducted the New Hire Seminar called View Point. I was asked to fill a Supervisor role for a poor performing program for a large client, Sears. We sold Credit Card Protection too Sears card holders. Turned the program around and then became an Ops Manager, and shortly thereafter an Account Manager. One of my clients was Quick Pages who recruited me to come open and run a call center for their organization. I was recruited by one of my most important mentors at Dakotah so I made the change.

What they like about Dakotah Direct Inc.:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

AT&T, Call Center, Call Center Management, Data Security, Forecasting, Fraud, Interactive Voice Response, Management, P&L, Security, PCI Compliance Experience, Business to Consumer, Business to Business, Financial Service Programs

Skills

Leadership, People developmment, Budget creation and Management, Continuous Process Improvement, Data analysis , Managing performance, Problem solving, Non-linear systems thinking, Creative solutions

These are some of the questions we asked our climbers about their experiences with Dakotah Direct Inc.: