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Ibm Global Technologies Services Work Values

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Daily Duties at Ibm Global Technologies Services :

Successfully completed multiple complex full life cycle projects during this period to include Avaya VoIP account, Unified Communications Center, and Commonwealth of Pennsylvania Department of Labor.


What they like about Ibm Global Technologies Services :

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.


Tags

VoIP, Call Center, Contact Center, PBX, SIP, IVR, Self Service, ACD, Unified Communications, Workforce Management, Quality Monitoring, Interactive Intelligence, Social Selling, Social Sales, Social Media, Customer Service, Customer Relationship, Customer Experience, Salesforce Administration, Seibel Sales, Seibel Call Center, Cisco ICM/UCCM Enterprise, Cisco IPCC Enterprise, Cisco IPCC Express, Cisco Customer Voice Portal, Cisco AVVID, Avaya G3R ECS/EAS, Avaya Aura Session Manager, Avaya Customer Interaction Suite, Avaya Modular Messenger, Nortel BCM, Nortel Call Pilot, NICE Systems, Aspect Solutions, Genesys Labs Framework CGE, Juniper Network Sales Associate, Juniper Network Sales Specialist, Witness Systems, Pegasystems, Blue Pumpkin, e911, vXML, Java, HTML, Visio, SQL, IEX, inContact, Davox, Microsoft MCSE, Sun Systems


Skills

VoIP, Call Center, Contact Center, PBX, SIP, IVR, ACD, Self Service, Unified Communications, Workforce Management, Quality Monitoring, Interactive Intelligence, Social Selling, Social Sales, Social Media, Customer Service, Customer Relationship, Customer Experience, Salesforce Administration, Seibel Sales, Seibel Call Center, Cisco ICM/UCCM Enterprise, Cisco IPCC Enterprise/Express, Cisco Customer Voice Portal, Cisco AVVID, Avaya G3R ECS/EAS, Avaya Aura Session Manager, Avaya Customer Interaction Suite, Avaya Modular Messenger, Avaya Customer Interaction Suite, Nortel BCM, Nortel Call Pilot, NICE Systems, Aspect Solutions, Genesys Labs Framework CGE, Juniper Network Sales Associate, Juniper Network Sales Specialist, Witness Systems, Pegasystems, Blue Pumpkin, e911, CRM, vXML, Java, HTML, Visio, SQL, IEX, inContact, Davox, Microsoft MCSE, Sun Systems

Information about Ibm Global Technologies Services


Company Rank: Not Available

Average length of employment : 3 years

Average salary of employees: $168,500

These are some of the questions we asked our climbers about their experiences with Ibm Global Technologies Services :

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Were your performance expectations clearly communicated?

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Were you recognized for meeting or exceeding expectations?

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Did you feel like your personal contribution was important?

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Was your career path clearly outlined and discussed?

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I would recommend this as a place of employment.
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I believe in the purpose of this organization.
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I would work for this organization again.
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I feel employees are fairly compensated.
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Climbers who worked at Ibm Global Technologies Services had these interests:

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