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Online Resumes with "ticketing systems"
Database Administrator - 9 Years of Experience
SUMMARY 9+ years of Experience with high-volume, high-performance database systems. Experience with Enterprise-scale data warehouse systems. Experience in the Design, maintenance, and administration of ORACLE 12c/11g/10g Experience writing, Creating, and Tuning SQL. Experience in SAS data management, and IBI monitoring and runtime optimization of applications, data jobs, replication, and cloud activities including AWS. * Pr...
Tags for this Online Resume: Amazon Web Services, Applications, AWK Programming Language, Best Practices, BMC Software, C Programming Language, Chef, Clusters, Configure, Customer Service
Network Administrator
PROFESSIONAL SUMMARY: * Extensive experience in the following areas: Microsoft Windows 10, Microsoft Windows 7, Microsoft Windows XP, Active Directory, TCP/IP Protocol, DHCP, Microsoft Windows Server 2008, Microsoft Windows Server 2003, MDM, Microsoft Exchange, Lync, SCCM and USMT for deploying Images and software to users computers. * Hardware configuration for PCs, Laptops and Work Stations, * Microsoft Office 365.2016, 2...
Tags for this Online Resume: Email, Imaging, Microsoft, Microsoft Office, Microsoft Windows 3.1, Transmission Control Protocol/Internet Protocol (TCP/IP), DHCP (Dynamic Host Configuration Protocol), Help Desk, Microsoft Exchange, Microsoft Windows XP
Manager - 19 Years of Experience - Near 19720
Summary: Managerial * Led 9 analysts-Fashioned Helpdesk Run Book and procedural manual-attained input/review from company Incident Manager-all 9 subordinates trained in acceptable policies * Handled full Life Cycle tier 1 support for client-optimized their business and technical applications created 82 distinct procedures authored statistical reports-cultivated client growth as seen by an increase of support calls from 800 ...
Tags for this Online Resume: Management, Local Area Network, Application Support, Asset Management, Database, Information Technology, IT Management, Support, Applications, CSC, it jobs
System Administrator
SUMMARY * 18 years experience of data center infrastructure and networking * 16 years experience of data center security * 18 years experience of desktop and mobile support * 6 years supervision of staff of 4 employees including DBA, Junior Administrator, and technicians responsible for IT site operations for 1000 users Managed Service Provider Technical Strategist Sept 2017 - Present * Handle Network and Account administra...
Tags for this Online Resume: Teleconferencing, Configure, Desktop Computer, Gateway, Help Desk, Intranet, Licensing, Management, Patch Management, Security
Network Engineer
Duties, duties include but not limited to: * Expert understanding of the following Cisco Unified Communication Products: Cisco Contact Center (UCCE) technologies, including centralized ingress, CVP, VXML, ICMand UCCE/UC integration. * Experience with Call Manager Unity and Unity Connection, Cisco Emergency Responder. * Understand the Cisco Unified Contact Center product portfolio and platform architecture * Configured Cisco...
Ideal Companies: Apple computer , Amazon, 1959
Tags for this Online Resume: SAN (Storage Area Network), Blackberry, Citrix, Configure, NOC, Satellite, Security, Servers, Systems Operations, Unified Contact Center Enterprise
Customer Service Supervisor - 15 Years of Experience - Near 20165
Career Summary: * More than 15 years of world-class experience in delivering Information Technology services such as Help Desk support, videoconferencing, Audio-Visual services, Telepresence and various aspects of VTC support. Telecom Analyst II / Unified communications Engineer Lead. United States Citizenship & Immigrations Services (USCIS) / Department of Homeland Security (DHS): SPEDI Contract- INFOZEN-CACI November 2016...
Tags for this Online Resume: Acceptance Testing, Disaster Recovery, Documentation, Network Administration, Networking, Quality, Quality Assurance, Test, User Acceptance Testing, Infrastructure
Operations
AREAS OF EXPERTISE * Contributed to CMS growth from $1M revenue in 2006 to $33M in 2017, with a 45% profit margin * Maintained and supported Cisco's IP Telephony and Contact Center Enterprise, as well as all related Cisco IP telephony infrastructure * Knowledgeable in Cisco Tools/Applications, including CUCM, CUC, CUCDM, WebEx, Routers, Switches and Cisco Presences * Onboarded and supported numerous Enterprise/HCS Fortune 5...
Tags for this Online Resume: Documentation, Troubleshooting, Applications, Cms, P&L, Gateways, Support, Technical Support, Telecommunications, Voice
Network Engineer
AREAS OF EXPERTISE * Contributed to CMS growth from $1M revenue in 2006 to $33M in 2017, with a 45% profit margin * Maintained and supported Cisco's IP Telephony and Contact Center Enterprise, as well as all related Cisco IP telephony infrastructure * Knowledgeable in Cisco Tools/Applications, including CUCM, CUC, CUCDM, WebEx, Routers, Switches and Cisco Presences * Onboarded and supported numerous Enterprise/HCS Fortune 5...
Ideal Companies: anybody
Tags for this Online Resume: Documentation, Troubleshooting, Applications, Cms, P&L, Gateways, Support, Technical Support, Telecommunications, Voice
System Administrator - 0 Years of Experience
SUMMARY I'm a self-motivated individual consistently seeking to improve my technical skills through the use of my home lab environment. Learning and managing technology is my passion, and I'm looking to build on my expertise in hopes of gaining a position as a Systems Administrator. Active Directory Worked with several help desk ticketing systems and assigned appropriate tickets to get problems resolved quickly Administered...
Tags for this Online Resume: Troubleshooting, Fabrication, Manufacturing, Wafer, Active Directory, Automation, Configure, Documentation, Help Desk, IDS, linux, it jobs, system administrator
Featured Profile
Manager - 21 Years of Experience - Near 66102
Experienced Product Manager with 30+ years of experience in IT and Telecommunications industry looking for an opportunity to leverage my experience, drive and business knowledge. Want to apply my background with the right company to create and manage exceptional products for customers.
Ideal Companies: technology and communications, Telecommunications , Collaboration
Tags for this Online Resume:
Management, solution selling, strategic planning, product development, telecommunications, microsoft office, strategic partnerships, cross-functional leadership, partner management, agile, presentations, collaboration, unified communications
Operations - 8 Years of Experience - Near 08610
Cisco Certified Network Engineer with almost 8 years of professional experience in Network security engineering, performing Network analysis, design, Implementing, capacity planning with focus on performance tuning and support of large Networks. * Experience in Cisco Routing, Switching and Security with strong Cisco hardware/software experiences with Cisco Routers such as 1900, 2900, 3900, Cisco ASR-1k/9k, Cisco Multilayer...
Tags for this Online Resume:
Troubleshooting, Firewall, Associate of the Society of Actuaries, Cisco, Management, Border Gateway Protocol, Encryption, Open Shortest Path First IGP, Switches, Configure
Manager - 21 Years of Experience - Near 66102
Experienced Product Manager with 30+ years of experience in IT and Telecommunications industry looking for an opportunity to leverage my experience, drive and business knowledge. Want to apply my background with the right company to create and manage exceptional products for customers.
Ideal Companies: technology and communications, Telecommunications , Collaboration
Tags for this Online Resume: Management, solution selling, strategic planning, product development, telecommunications, microsoft office, strategic partnerships, cross-functional leadership, partner management, agile, presentations, collaboration, unified communications
