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Online Resumes with "ticketing software"
System Engineer - 20 Years of Experience - Near 27288
Summary I have 20 years of experience with Windows installation including desktop support. I have been customer facing in many environments, from high end offices to production facilities. I have supported Windows 3.5 through Windows 10. I have also installed and configured Windows server 2000 through Server 2012. Office 2003 through Office 365 support is also available. Experience using Remedy and Track-IT ticketing softwa...
Tags for this Online Resume: Wireless, Management, Support, Cisco, Desktop Computer, Services, Software, Software Installation, Technical Support, Gateway
Help Desk Specialist - 10 Years of Experience - Near 20879
Professional Summary Working as a System Contractor with several agencies for over 15 years providing Strong Networking, Software, Hardware, and End Users Troubleshooting Skills. Strong Application Software and Hardware installation and configuration Skills. with working with Remedy and Services NOW Ticketing software and troubleshooting network/Lenovo and Dell Desktop's and Laptop's. Deploy applications through Citrix and ...
Tags for this Online Resume: Document Management, Documentation, Electronic Mail, EMR, Evaluate, Financial, Firewall, Hardware/Systems, Help Desk, HP, software
Network Engineer - 15 Years of Experience - Near 08205
PROFESSIONAL SUMMARY An experienced, enthusiastic team player with a work history spanning helpdesk, desktop support, server administration and LAN/WAN network positions in various environments such as healthcare, government, and casino/hotels.
Tags for this Online Resume: Cisco, Connectivity, Microsoft Windows, Servers, Government, Dell, Local Area Network, PCS
Army - 1 Years of Experience - Near 99703
Experienced with Cisco routers and switches as well as related hardware and software systems. * Responsible for implementing network system installations, changes and upgrades. * Provided daily hardware and software technical support for military computer and communications hardware, software and equipment created with BMC remedy trouble ticket software. * Served as Information Systems Administrator, advising and developing...
Tags for this Online Resume: Email, Microsoft Outlook, Software, Support, Transmission Control Protocol/Internet Protocol (TCP/IP), Troubleshooting, BMC Software, Cisco, Cisco Routers, Communications, Brandon
Help Desk Specialist
Summary Provides support to end-users for PC, server or mainframe applications, and hardware. May interact with network services, software systems engineering and/or applications development to restore service and/or identify and correct core problems. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Refers more complex problems to intermediate...
Tags for this Online Resume: Management, Networking, Troubleshooting, Communications, Information Technology, Remedy, Voice, Data Backup, HP, IBM
Transforming customer experience by empowering collaboration, operational excellence and process improvement.
Experienced professional with solid history of success in information technology and customer experience settings from small startup to Fortune 400 enterprises. Strong ability to build and lead teams that meet and exceed designated goals and expectations. Highly adept at developing and implementing programs and initiatives that enhance operational efficiencies. Demonstrated skills in managing projects from concept to comple...
Ideal Companies: Cisco, Aruba, HP, Yum Brands, Comcast, Hughes Networks
Tags for this Online Resume: Reliability, Security, Networking, Training, Wireless, Cisco, Cost Control, Hewlett Packard, Infrastructure, Legacy
