Description
Summary I have 20 years of experience with Windows installation including desktop support. I have been customer facing in many environments, from high end offices to production facilities. I have supported Windows 3.5 through Windows 10. I have also installed and configured Windows server 2000 through Server 2012. Office 2003 through Office 365 support is also available. Experience using Remedy and Track-IT ticketing software to document customer issues and resolutions. I have installed and configured HP and Dell servers in mass quantity. Altiris and Ghost imaging software were used to place software on these units. I have experience installing networks utilizing Copper cables, Fiber cables, and wireless solutions using Cisco, Aruba, and Bay Networks hardware. SAN solutions utilizing Fiber Channel and iSCSI solutions. Migration of users from Windows XP to Windows 7 to support migration from Lotus Notes to Office 365.
Accomplishments
Highlights:
Keywords
