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Online Resumes with "itsm"



Featured Profile

Information Technology Executive

VISIONARY, INNOVATIVE & STRATEGIC LEADER IN TECHNOLOGY Service focused technology and people leader with extensive experience in the design, delivery and management of enterprise class IT services and solutions. Proven track record of enhancing processes and developing people to drive improvements in service delivery, systems uptime and customer satisfaction. Capable change and transition leader with the ability to culti...

Ideal Companies: All

Tags for this Online Resume: SLA, CMDB, Process, ITSM, ITIL, Budget, Strategic, Team build, execution, Change, Consolidation, data center, coaching, mentoring, governance, management, project, service, catalogue

Featured Profile

Senior Manager - 15 years experience - Dallas

Experienced IT Senior Manager with diverse background in Service Delivery, IT Service Desk, and Project Management. Results-driven leader with strong communication and leadership skills (both International and domestic). Success in solving complex problems, troubled project mitigation and recovery, and collaborating with global teams across North America, Latin American, European and Asian labor markets.

Tags for this Online Resume: Dallas, ITIL, Service Delivery, Manager, Service Desk, Incident Management

ITSM Professional - 14 years - San Jose

Tags for this Online Resume: ITIL, IT Service Management, Service Desk, Incident Management, COPC, Lean Six Sigma

Sr Business/Systems Analyst for IT Services

Perceptive results-driven IT Systems professional with proven ability to deliver solutions that support business objectives. Hands-on experience in all stages of System Development Lifecycle (SDLC). Project Management experience in the role of project lead, project technical/business analyst and project developer. Self-motivated team player with effective communication skills; oral and written.

Tags for this Online Resume: ITIL, Analytics, Project Mgmt, Microsoft Office, ITSM, CMDB, Workflow Architect, Analyst, Business Requirements, Documentation, Security, San Fernando Valley, Business Intelligence

ITSM Expert

IT Professional willing to

ITSM and Service Desk Managerr

• IT Service Management (ITSM) - collaborative development of measurable and repeatable Service Delivery models and teams, based on a best practice ITSM framework structured to meet the IT service needs of specific industry verticals and consumer markets • Senior-level leadership that achieves durable consensus among business professionals, infrastructure technologists, business managers, and executives – aimed at maximizin...

Tags for this Online Resume: ITSM, Service Desk, Client Service, Process , ITIL, Director

Featured Profile

Technically minded, results driven IT professional with more than twenty years work experience

Technically minded, results driven IT professional with more than twenty years work experience. Strong capabilities in design, implementation and maintenance of complex computing systems. Solid management skills, including department management, department budgeting, project management, project budgeting, operations, contractor/vender relations, inventory/equipment control and human resources management. A Team Leader capab...

Tags for this Online Resume: Team Leader, Microsoft Server Products, Microsoft Office Products, Solid Management Skills, Diverse Communication Skills, Project Manager, Resource Management, Microsoft, MCSE, Geographiucally Dispersed Teams

Highly skilled software and change administration manager with 17 years experience.

I am a highly skilled software and change administration veteran with extensive experience improving and supporting complex infrastructures. Technically-advanced and organized information technology specialist successful in software administration, software change management, software auditing, tracking for financial systems and Sarbanes-Oxley, systems administration and maintenance of highly complex and critical systems.

Tags for this Online Resume: change management, quality assurance, servicenow, servicenow, itil, itsm, data center

Senior Change Management Manager - 20 plus years - Fortune 100 Experirience

I am looking for an organization that has committed to achieving excellence in their IT Service Management areas and will allow me the opportunity to utilize my unique collection of experience, people management and technical skill sets in achieving process maturity and the rewards that comes with these goals. My current areas of responsibilities include vendor resource coaching, governance compliance and strategic IT deplo...

Tags for this Online Resume: ITSM, Senior Manager, Change Management Director, ITIL, Process Consultant, ITSM Consultantant

Senior Administrative Service Delivery - IT Service Management (ITSM)

I am a dedicated professional who has over 20 years of experience in cross-functional service management, service delivery and support. Expertise in all aspects of employee relations, team building, purchasing and procurement, and development and implementation of policies and procedures including Sarbanes Oxley compliance requirements.

ITSM Expert

I am an accomplished Service Management professional. With major successes in defining and building multiple functioning Configuration Management Services encompassing integration with all ITIL processes specifically change, incident and release management.