CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "escalated calls"

Customer Service Representative - 19 Years of Experience - Near 55376

Organized and articulate professional providing a high level of customer service to build and grow relationships with customers in an effort to grow business. Strong verbal, written and interpersonal communication skills. Customer Service Administrative Technical Call center environment Sales and marketing Order processing Multi-state territory Handle escalated calls Billing resolution Customer/business relations Contract n...

Tags for this Online Resume: Complaints, Customer Service, Information Requests, ACH, Administrative Assistant, Data Entry, Payment Processing, Billing, Inventory, Sales

Financial Manager - 15 Years of Experience - Near 89122

SUMMARY Mortgage servicing executive, consultant, and mortgage loan originator, specializing in non-performing assets, regulatory compliance and loan administration. Significant experience implementing and managing mortgage servicing best practices to comply with GSE, CFPB, and National Mortgage Settlement. Dedicated to exceptional Call Center Customer Service and Resolution. Leadership strengths include talent acquisition ...

Tags for this Online Resume: Call Center, ACH, Customer Service, Engineering, High Net Worth, Insurance, Interactive Voice Response, Management, Monitoring, Planning

Customer Service Supervisor - 20 Years of Experience - Near 23060

Summary of Experience I possess over twenty years of experience in customer service, customer service management and as Director of Customer Service. My experience has developed into a customer service style that is effective in any customer service environment. This ranges from face to face interactions and within call centers. As Director of Customer Service I have experience, reviewing and critiquing resumes along with s...

Tags for this Online Resume: ERISA, Profit Sharing, ACD, Automatic Call Distribution, Applications, Underwriter, Underwriting, Call Center, Coaching, Complaints, customer service, customer service representative, call center, sales

Network Engineer - 15 Years of Experience - Near 32810

Summary: Result-oriented and technically competent of Network Engineer with specialized training and dedication to successfully adapt in the ever-changing field of IT, proven track record in individual and team environments, multi-tasking ability, effective collaboration, excellent organizational skills and exceptional written and verbal communication skills. Major Projects in Career: * 400+ remote sites WAN Redesign work (...

Tags for this Online Resume: Access Control List, Border Gateway Protocol, Cabling, Certificate Authority, Cisco, Cisco IOS, Cisco Router, Cisco Routers, Cisco Switches, Communication Skills, Network

Network Engineer

Summary: Result-oriented and technically competent of Network Engineer with specialized training and dedication to successfully adapt in the ever-changing field of IT, proven track record in individual and team environments, multi-tasking ability, effective collaboration, excellent organizational skills and exceptional written and verbal communication skills. Major Projects in Career: * Over 17 years of IT experience (8 yea...

Tags for this Online Resume: Access Control List, Border Gateway Protocol, Cabling, Certificate Authority, Cisco, Cisco Certified Network Associate, Cisco Certified Network Professional, Cisco IOS, Cisco Router, Cisco Routers

System Engineer - 17 Years of Experience - Near 160036

Seeking Challenging carrier in your Esteem Organization & looking forward to be a part of dynamic team of highly qualified professional having abundant scope & recognition for hard work & sincerity. Career Overview * Functional experience in the field of ATM, BNA, Kiosk * Monitoring and Installation ATM, BNA and Kiosk, Keeps track of payments collection. * Assigning tasks and monitoring of all team members performances. * M...

Tags for this Online Resume: Asynchronous Transfer Mode (ATM), Cisco Certified Network Associate, Information Technology, ISO, ISO 9001, Mba, Routers, Support, Technical Support, Training

Quality Assurance Director - 10 Years of Experience - Near 10/08

ACCOMPLISHMENTS * Created a workshop for the Q/A Department that improved the over-all customer service best practices within a 300-plus seat Call Center * Authored a training script titled: "The Art of Providing Information to the Customer" which was incorporated into the Call Center training program as a major training resource * Received frequent commendations on the handling of escalated calls including quick resolution...

Tags for this Online Resume: Accounting, Accounts Payable, Accounts Receivable, Applications, AVAYA, Best Practices, Call Center, Cancer, Cms, Coaching, Quality Assurance Director

Customer Service Representative - 0 Years of Experience

COVER LETTER: I am writing to express my interest in yours different opening for Team Support. I have been working as a Customer Service Representative for 11 years and got knowledge about Customer Service, how to deal with agitated or distressed customers. I am accustomed to work on different projects and can offer new ideas to help your company grow and surpass all goals and objectives. My duties include: * Manage call fr...

Tags for this Online Resume: Customer Service, OB/GYN

Customer Service Representative

Diverse background with proven experience in all facets of office operation. Strong ability to work and/or deal with people from all walks of life, all levels of the corporate ladder, as well as from various socio-economic backgrounds.

Ideal Companies: climber.com