Description
COVER LETTER: I am writing to express my interest in yours different opening for Team Support. I have been working as a Customer Service Representative for 11 years and got knowledge about Customer Service, how to deal with agitated or distressed customers. I am accustomed to work on different projects and can offer new ideas to help your company grow and surpass all goals and objectives. My duties include: * Manage call from different members. * Manage transportation problems. * Manage Escalation calls in English and Spanish. My experience in Customer Service Representative, has helped me to improve my skills, allowed me to gain organizational skills and has provided me with the knowledge of how to handle distressed members and how to educate them with the policy of the company. I am looking forward to discuss about the position. I feel confident that I fulfill the requirement for the new Client Support Team. Thank you for your time and consideration. OBJECTIVE: To find a position that affords me the opportunity to grow professionally and gain more experience and knowledge.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Mtm Inc | Customer Care Representative King Teleservices Customer Service Representative | 5/2016 - 7/2018 |
