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Online Resumes with "call routing"
Senior Vice President - 25 Years of Experience - Near 60047
A seasoned dynamic Corporate Executive within the operations and information technology arena. Technological leader seeking innovative ways of providing operations support to a variety of stakeholders at all organizational business levels. Imaginative thinker having the ability to plan strategic and tactical directions in accordance with business, product or customer need. Effective communicator with the unique ability to...
Tags for this Online Resume: Strategic Vision, Information Technology, Software, Architectural, Artificial Intelligence, Best Practices, Business Case Development, Strategic Thinker, Process/Procedure Automation, Build High Performance Teams, Operational Leadership, ITIL, LEAN, Scrum Product Owner, PMP, Change Leader, Continuous Improvement, KPI's, SOP's, B2C/B2B/B2E Transactional Operations, Customer Interaction Model, PEC's, EHP's, Retail Operations, Emerging Technologies, Call Center, Customer Service, Collaboration, BPO's, BC/DR/Risk Assessment and Analysis
Experienced and successful technology leader immediately ready to produce results for your organization. Give me an opportunity to prove that to you.
Data-driven and goal-oriented IT and customer service management professional with extensive background in leading the development of world-class and innovative applications. Capable of maximizing the efficiency of development operations through the execution of process automation initiatives, and strategic allotment of crucial technology resources. Demonstrate excellent written and verbal communication skills, together wit...
Tags for this Online Resume: Automation, Call Center, Software, Software Development, Assessments, Management, Planning, Strategic Planning, Information Technology, Test, Leadership
