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Online Resumes with "Xp Professional"
Business Analyst - 15 Years of Experience - Near 75068
PROFILE * Lead analysis, troubleshooting, and resolution of field issues for 20,000+ field user base * Lead Training programs for a diversified team of 115+ onsite and offsite analysts * Spearheaded gap analysis programs and trainings to enhance staff efficiency for continuous improvement * Proven leadership in process change implementation * Strength in collaborating with diverse business and IT teams to deliver on multi-m...
Tags for this Online Resume: Application Support, Construct (App Dev Tool), End-user Training, Java Programming Language, Oracle, Siebel, Support, Training, Troubleshooting, Documentation
Claims Adjuster - 0 Years of Experience
Customer Service Representative and Blackberry Certified Customer Support Associate. I created modules and trained on Technical Support material, gave orientations on Customer Service skills used to solve problems or set up service properly. Trainings were very successfully with improvement of programs I have also worked with several Sprint/Nextel and AT&T systems. * Certified Customer Support-Tier I, Certified Human Resou...
Tags for this Online Resume: Dos, Inventory, Microsoft DOS, Customer Service, customer service skills, AT&T, Benefits, Billing, Blackberry, Blackberry Support
