Description
Customer Service Representative and Blackberry Certified Customer Support Associate. I created modules and trained on Technical Support material, gave orientations on Customer Service skills used to solve problems or set up service properly. Trainings were very successfully with improvement of programs I have also worked with several Sprint/Nextel and AT&T systems. * Certified Customer Support-Tier I, Certified Human Resource Assistance * GPA of 3.8, Windows OS 95/98/00 &XP Professional, Power Point * Microsoft Works, Microsoft Office 97/2000/XP Pro, DOS and etc.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Talley's Arts And Candles | Office Admin/Account Admin Account Counselor | 8/2010 - 5/2019 |
| Austin Energy | Customer Support Rep | 4/2007 - 10/2007 |
| Protect America Alarm Corp | Customer Service/Sales Representative | 11/2006 - 4/2007 |
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