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Online Resumes with "Tivoli Scheduler TWS "
Help Desk Specialist - 20 Years of Experience - Near 08816
Summary: Assist and interact with client base in US and Canada with production reports in a 24x7 brokerage processing services operation. User support and customer service on company supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action in a timely manner. Escalate requests to management as needed. Work with all aspects of Windows such as Microsoft office suite of products...
Tags for this Online Resume: Help Desk, Applications, Documentation, Management, Production Control, Support, Unix, Xerox, citrix, active directory, Client services, help desk analyst