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Online Resumes with "Td Bank N A "
Managing Director - 13 Years of Experience - Near 30577
Quality Standards - implemented audit program regarding responses to customer e-mails and phone quality * Project Management - worked on implementing IVR system * Process Optimization - improved paging system for code calls (heart attacks, strokes, etc.) * Process Implementation - SMS text message to page physicians after hours * Training - new employees as well as experienced employees when a process change was approved *...
Tags for this Online Resume: Customer Service, Audit, Banking Industry, Billing, Quality, Interactive Voice Response, Management, Microsoft SMS, Process Improvements, Project Management
Manager - 12 Years of Experience -
To use my management experience as well as my soft skills to a growing company. To be able to learn and expand my knowledge by working with others who have different skills and experiences. Finding my place in the right company is my priority.
Tags for this Online Resume: Customer Service, Audit, Banking Industry, Billing, Quality, Interactive Voice Response, Management, Microsoft SMS, Process Improvements, Project Management, healthcare
