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Online Resumes with "Service Desk "



Featured Profile

Quality Assurance and Metric SME - 20 years expereince - Northern VA

I have twenty years of experience serving on Federal contracts since February 1995, mainly supporting the Department of Defense (DOD). My primary functional skill sets are in quality assurance, process engineering, trend and metric analysis, test engineering, technical documentation and writing of Standard Operating Procedures (SOP). I also have a strong overall awareness in Information Technology and Information Technology...

Ideal Companies: Information Technology based companies

Tags for this Online Resume: Northern VA, ITIL, ITSM, Metrics, Quality Control, Documentation, Process Engineer, Excellent writing Skills, Subject Matter Expert, Creative Problem-solving, Management, Configuration Management, ITIL Foundation, Quality Assurance, CompTIA Security Certificate, Incident Management, Network Management, Problem Management, Release Management, Change Management

Featured Profile

System Programmer and Business Analyst

To secure a position where I can empower and develop employees, improve my company's information technology footprint and be able to grow within the company while expanding my knowledge.

Ideal Companies: GE, Northwestern Mutual, Amazon, Aurora Healthcare

Tags for this Online Resume: IT Operations, SQL, Analysis, Business Intelligence, Reporting, Managing, Empowerment

Featured Profile

Help Desk Specialist - 16 Years of Experience

Summary of Qualifications A highly knowledgeable and detail oriented Network Technician with an exceptional record of troubleshooting Windows 7 and Windows XP & MS Office, hardware & software installation and excellent customer service. Relevant Accomplishments * Constantly praised for my attention to detail, customer service skills, excellent oral and written communication to end users. * Troubleshooting Windows 7, Network...

Tags for this Online Resume: Citrix, Exchange , Active Directory , Technical Support, Document Management , Windows 7, Application Support, Airwatch-MDM, Software, Laptop Computer

IT Service Delivery Manager - 20 years of Desktop, Service Desk and Project Management Experience

Tags for this Online Resume: Portland, Service Delivery Manager

Featured Profile

Highly experienced IT Manager - Near 18045

I am a results-driven Manager with 25 years of experience in the IT Field who is seeking a challenging position to meet and exceed my goals and objectives.

Ideal Companies: Financial, Insurance, Healthcare or Technology would be my best choices.

Tags for this Online Resume: Citrix, ITIL, SOX, Data Center, Manager, Technical Writer, Distributed Systems, Help Desk, Exchange, XenApp, Project Management

IT Service Desk Manager / Microsoft Dynamics CRM Support Analyst

Highly proficient and experienced 'Hands-on' IT professional with demonstrated ability to integrate communication skills, experience, and related education to exceed technical, business, customer requirements, and overall company goals. Committed and motivated employee focused on the success of the team, the solutions, the company, and its values while maintaining individual success.

Tags for this Online Resume: Microsoft Dynamics CRM , VDI, Windows XP/7/8.1/10, Active Directory, Asset Management, Insurance, Life Insurance, Management, Annuity, Customer Relationship Management, Distribution

Help Desk Specialist - 10 Years of Experience - Near L6Y 0S3

To obtain Position Service Desk Analyist and Tech Support Consultant

Tags for this Online Resume: Apple, Citrix, Configure, Debugging, Desktop Computer, DHCP (Dynamic Host Configuration Protocol), Disaster Recovery, Distribution, Mcp (Os -Lg Unisys Sys), Mcse, Microsoft, Microsoft Active Directory, Microsoft Exchange, Microsoft Windows, Networking, Quality

Operations manager

13920 Echo Park Circle Apartment 6 Burnsville, Minnesota 55337 Cell Phone n (612) 735-9216 E-mail n jmitchell_45@yahoo.com Dear Sir/madam I would like to express my enthusiastic interest in a position with your organization. Having earned my Master of Business Administration Degree, I offer a 16-year operational leadership background. During that time I have had extensive experience with training and motivating...

Tags for this Online Resume: transit

Featured Profile

Field Technician - 20 Years of Experience - Near 84084

I managed the service desk and the operations crew and then we moved from Logan to Salt Lake City. Since the move I have been a Level 2 Technical Support Engineer. I would like to get back into leadership and an enployment option that is not 100% desk.

Tags for this Online Resume: AT&T

Featured Profile

Project Manager, Team Leader, Trainer

I lead cross-functional teams as an IT project manager with a focus on process, communication and training. As a PMP and MBA, I am able to collaborate effectively with all stakeholders throughout the entire project life cycle. I enjoy translating requirements between IT, functional and creative departments, vendors and clients. Drawing on my work experience and communication skills, I share my knowledge as a trainer, coach ...

Ideal Companies: Mount Sinai Health System, Memorial Sloan Kettering Cancer Center, New York-Presbyterian, NYU Langone Medical Center, Rockefeller University, Ford Foundation, New York University, Columbia University / Barnard College, Scholastic, College Board

Tags for this Online Resume: project manager, PMP, Microsoft Project, Visio, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, leadership, collaboration, cross-functional, PMO, matrix organization, ERP, implementation, initiating, planning, executing, monitoring and controlling, closing, project charter, lessons learned, WBS, deadlines, budget, cost/benefit, metrics, teamwork, delegate, negotiation, documentation, meetings, reports, status reporting, risk analysis, preventive action, corrective action, change management, process, vendor management, stakeholder, client, MBA, New York, NY, quality management, risk management, communication skills, relationship management, training, mentor, SDLC, Agile, HTML, CSS, schedule, PERT

Application Support - 18 Years of Experience - Near 91205

SUMMARY OF QUALIFICATIONS In-depth experience in directing effective programs that safeguard assets while minimizing costs. Being proactive and thinking outside-the-box are the fundamental preferred principals and process. Experienced in PII, Privacy and Security Complance. Highly analytical and organized with records of accurately managing complex systems, multiple locations, and external resources. Executive and Operation...

Tags for this Online Resume: Project Management, Systems Adminstrations, Technical Support, Records Management, Customer Support, Applications, Blackberry, Desktop Applications, Desktop Computer, Disaster Recovery, Entertainment, Lotus Notes 4.6, Test

Business Analyst - 2 Years of Experience - Near 75063

PROFILE * .Net Developer involved in Analysis, Design, Development, Integration, Maintenance, Design Document, and Reports for Client-Server technologies, Distributed object oriented programming in N-tier architecture with Microsoft technologies following Agile/Scrum development methodologies. * Experience with .NET Technologies such as .NET Framework, C# .NET, ASP.NET, ADO.NET, WCF, WPF, and Web Services for developing Sta...

Tags for this Online Resume: Active Server Pages, Automotive, C# Programming Language, HVAC, Microsoft ASP.Net, Accenture FOUNDATION, Ado, ADO.NET, Business Analysis, Business Objects