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Online Resumes with "Self Service Support"
Seasoned Technical Support professional with broad global perspective and strong experience in building, improving and managing support teams to deliver excellent customer service while resolving complex technical issues.
Seasoned Technical Support manager with broad global perspective and strong experience in building, improving and managing support teams to deliver excellent customer service while resolving complex technical issues. I thrive on the challenge of improving customer experience, customer retention, and customer support process.
Ideal Companies: Samsung, GoPro, Facebook, Google
Tags for this Online Resume: ScrumMaster, LEAN Six Sigma, Knowledge Management, Project Management, Call Center Manager, Wireless, Firewall, VPN, Problem Solving, Leadership, Analytical, System Integration
Director - 20 Years of Experience - Near 08087
An innovative, self-directed and goal-oriented professional with 20 years of rewarding experience, in the capacity of Product Management Director. Expertise in developing strategy, pricing, positioning and planning to increase revenue and optimize a variety of products and services. Extensive knowledge of market trends, consumer demographics and competitive dynamics. Successfully launched approximately 35 products and servi...
Ideal Companies: Altice USA, Spectrum, Charter, Verizon
Tags for this Online Resume: Pricing, Planning, Video, Team Lead, Management, Architect, Beta Testing, Brand Management, broadband, Market Research, product management, Product Development, Product Marketing, Product
