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Online Resumes with "Management through measurement"



Vice President-25 years experience-Call Center

I would like the opportunity to make a positive contribution through my experience and skills. In addition to running individual and multiple call center operations, I bring experience with financial forecasting and budgeting, setting up and running workforce management teams, running training and quality teams, long term strategic planning, and performance management through measuring individual and department goals. It a...

Tags for this Online Resume: Call Center Executive, Quality Assurance, Customer Service Leader, Workforce Management, Call Center Start up, Call Center Customer Service

Passionate on Performing

Energetic with exceptional people skills, strong personal ethics and integrity, committed to organizational excellence, convey a professional image of compassion and concern for our customers wants and needs, good conflict resolution skills, works well under pressure, excellent communicator and creative in finding solutions

Ideal Companies: Leading companies in their industry

Tags for this Online Resume: Division Management, General/Program Management