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Proven Chief Operating Officer | Helping Companies Translate Their Business Goals to Reality

I offer an exceptional record of achievement in the management of corporate operations, with special expertise in the areas of business growth, continuous improvement, financial management, product development, and international business. I have the proven ability to increase performance, profitability, and market presence while enhancing capabilities, reducing costs, and exceeding targets, and I excel at building and leadi...

Ideal Companies: Apple, Samsung, Citibank, Ban of America, Visa, MasterCard, JP Morgan, Chase, Wells Fargo,

Tags for this Online Resume: Business Governance, Strategic Planning, Financial Analysis, Budget Administration, Leadership, Cost/Benefit Analysis, Change Management, Business Development, QA/Testing, Client Relations, Risk Management, eCommerce, Vendor Management, Strategic Sourcing, P&L, Coaching/Training

Operations, Project Management, Supply Chain Management and Engineering

Testing the market for various opportunities.

Ideal Companies: Google, Fackebook, ATT, IBM, ATT, Ericsson, Nokia, Amazon

Tags for this Online Resume: Outsourcing, Supply Chain, Account Manager, Customer Service, Marketing Management, Product Marketing, Project Management, Cross Functional Management, Wireless Engineering, Network Deployment : MPLS, Cloud, Service Delivery, Mergers and Aquisition, Business Development, Strategic Sourcing, Strategy, Telecoms, IT, Operations, PMO, CTO, Process Engineering

CRM, Call Center Service Delivery & Project Manager in Reston, VA

Manage all aspects of solution design and project management for CRM call centers. Skills include call center scoping, staffing, metrics, IVR, ACD, CTI, CRM. Application of transformational best practices to reduce costs.

Ideal Companies: Dell, HP, Unisys, Oracle, SIAC, CACI, ManTech, Microstrategy

Tags for this Online Resume: CRM, Outsourcing, contractor, consultant, project manager, call centers, service delievry, CRM Project Management, Solution Design, Business Development

Project Manager

Multi-Faceted Project Manager with expert knowledge in various business and technology processes, an understanding of Waterfall and Agile methodologies and experience working with high-performing teams to execute and deliver high value projects.

Ideal Companies: Macmillan Publishing, Pearson Publishing, Columbia University, Pearson, , Magoosh, IBM, PWC, Citi, JPM

Tags for this Online Resume: Statistics, Automation, Project Management, Project Manager, Requirements Specifications, SDLC, Systems Operations, Test, Test Cases, Scrum, Teaching, Tutoring, Curriculum Development, Educational Leadership, Staff Development, Business Analysis

Receptionist - Dispatcher, Customer Service Representativative for 30 years

Seeking employment as Sales Support Planner, Administrator Assistant, or as a Servicing Coordinator to utilize the combined skills and the experience acquired over the years with Coca Cola North America (CCNA) such as problem solving, problem management delivery services, and training skills in the Sales industry

Ideal Companies: HEB DISTRIBUTION CENTER, CPS, UPS, FED-EX

Tags for this Online Resume: Data Entry, Applications, AVAYA, Billing, Business Software, Corel Wordperfect, General Ledger, Genesys, Internet, Management, Word, Excel, Access, Outlook,  Business software applications which include SAP/CONA, AS 400/Basis, Service Source, Skype for business, Microsoft 365 calendar,  ADMINISTRATIVE PARTS CLERK,  DISPATCHER