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Online Resumes with "Itil "
Customer Service Manager-Problem Solver-Billing Knowledge
Service / Project Manager Professional with 24+ years in positions of increased responsibility for organizations involved in cutting edge technology. Extensive experience in customer relationships, administrative procedures, management, and supervision. Proven ability to meet or exceed objectives through goal setting, planning, organizing, and attention to customer issues. Excellent communication, problem-solving and relati...
Ideal Companies: AT&T, Verizon Wireless
Tags for this Online Resume: Telecommunications, Sales Support, Telecom Billing, Customer Service Manager, Customer Project Manager
Software Development Manager - 10+ years Experience - Tampa
Having been a vital contributor to the success of multiple and diverse initiatives for a world-leading technology corporation, I am now looking to join a company such as yours in a new position that will effectively utilize my strong leadership and management skills. Throughout my career, I have gained valuable expertise in areas including solutions management, software development, and application ownership. Plus, for the ...
Ideal Companies: IT Authorities, eBridge Solutions, Inc., Air-Transport IT Services, Small to Medium Tech Companies
Tags for this Online Resume: tampa, customer service, manager, Software Development, Information Technology
ITIL Business Analyst - Process Engineer
To offer clients my great depth of experience and demonstrated solutions to improve existing governance, strategy, transformation and operational processes so all these process are functioning in the manner we should be trageting and expecting.
Tags for this Online Resume: ITIL, Service Desk, Process Management, Business Process Improvement, IT Governance, Project Management
ITIL Expert Change Management, Orlando, Florida
As a person dedicated to ensuring IT and business goals and strategies are aligned to meet customer objectives, I am seeking employment with an organization possessing that same vision. I am currently employed by the Florida Department of Revenue as the Change Manager for the Information Services Program. In my role as Change Manager, I am continuously striving to bring technology and business together through extensive...
Tags for this Online Resume: ITIL Change Manager, Continual Service Improvement, ISO Consultant Manager, ITIL v3 Expert
Application Support engineer - Unix/Linux/Solaris/Windows/ Autosys/ SQL/ Salesforce administrator
Tags for this Online Resume: UNIX, Solaris, ITIL, Windows, Apache-Tomcat, Application Support
Lead Specialist – Client Service Management / Sales ITIL V3 Certification - Foundations and Continual Service Improvement
Provide service program management support for Verizon Enterprise Solutions sales organization. Supported accounts in the Aeronautics and Space Systems Industry, Government, Major Retail and Manufacturing verticals. Service Advocate for Sales VP escalations to assist customers on project implementation, service outages and billing issues.
Program Manager - 15 years Experiance
• Experienced Program Manager: Over fifteen years of technology experience and a proven track record of successfully leading large scale projects/programs in various domains. • Business Strategist: Plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains. • Excellent communicator: Leverage technical and busines...
Tags for this Online Resume: IT Program Manager, Sr. IT Project Manager, Change Management, Release Management, Cross-functional, Global
Sr. Manager/Director - 18 years experience - International experience - Data Centers, Network, Systems, Architecture
Over eighteen years of experience in the Information Technology field in multiple positions requiring highly technical skills and knowledge along with strong leadership, management and project responsibilities. I am certified in the ITIL Foundation framework for IT Service Management. I have a proven record of success in understanding, utilizing and designing technology, meeting business requirements, leading staff, manag...
Tags for this Online Resume: Data Centers, Network, Systems, Architecture, Management, Projects, Technology, Solutions, International, Storage, Legal, Financial
IT Service Delivery and Management, Texas
To garner an opportunity to be a part of the ITIL lifecycle that will also allow me to create processes and programs that will improve business functions and needs.
Tags for this Online Resume: ITIL Incident Management, IT Service Delivery, IT Consulting and Analysis, Process Analysis and Creation, Relationship Management, IT Business Planning
Senior Program/Project Manager - 30+ years experience - ITIL
Senior Program/Project Manager, IT Manager, CIO, COO
Highly skilled software and change administration manager with 17 years experience.
I am a highly skilled software and change administration veteran with extensive experience improving and supporting complex infrastructures. Technically-advanced and organized information technology specialist successful in software administration, software change management, software auditing, tracking for financial systems and Sarbanes-Oxley, systems administration and maintenance of highly complex and critical systems.
Tags for this Online Resume: change management, quality assurance, servicenow, servicenow, itil, itsm, data center
Senior Change Management Manager - 20 plus years - Fortune 100 Experirience
I am looking for an organization that has committed to achieving excellence in their IT Service Management areas and will allow me the opportunity to utilize my unique collection of experience, people management and technical skill sets in achieving process maturity and the rewards that comes with these goals. My current areas of responsibilities include vendor resource coaching, governance compliance and strategic IT deplo...
Tags for this Online Resume: ITSM, Senior Manager, Change Management Director, ITIL, Process Consultant, ITSM Consultantant
