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Manager

Information Technology Resumes - Manager Resumes - ,

Accomplishments Managing a team of 25 technical resources, designed, and implemented a consolidated service delivery process within ITIL Service Delivery, Service Support, and Project Management frameworks for North Shore Long Island Jewish Medical Center. The new process provides more user visibility into work progress, appropriate routing has helped the client gain efficiencies and increase customer satisfaction in both O...

Tags for this Online Resume: Voice, Desktop Computer, Financial, Financial Systems, SEC, Securities and Exchange Commission (SEC), Active Directory, Active Server Pages, Best Practices, Certificate Authority