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VP Customer Services - Professional Services & Product Support

Seeking a Customer Service executive role (Professional Service and/or Product Support) which will be accountable for ensuring service is a competitive advantage that drives increased revenue, profit, customer evangelism, employee inspiration, and operational performance.

Ideal Companies: High Tech SW/HW/Network/Cloud - E.g., IBM, HP, Oracle, SAP, Microsoft, Google, Yahoo, AOL, Avid, Aspect

Tags for this Online Resume: Product Support, Professional Services, Operations Management, Customer Loyalty, Revenue and Profit Management, SaaS, NPS - Net Promoter Score, Turnaround Expert, Process Reengineering, Project Management, Operational Productivity and Efficiency, Employee Loyalty

Senior Program/Project Manager - 25 Years of Experience - Near Champaign, IL

I am an accomplished leader and program/project manager with over twenty years engineering experience looking for a employee and customer focused company that would benefit from my highly effective leadership experience in building and sustaining very productive teams.

Ideal Companies: Watchfire Signs, University of Illinois, Yahoo, Pixo, Wolfram.

Tags for this Online Resume: Project Management, CRM, Teamwork, Agile, Program Management, ITIL, System Deployment, Mentor, Change Management

Seasoned Assitant Vice President - 15 Years of Experience

Seasoned AVP dedicated to bring organizations to the next phase of growth and development. Diligent and motivated to improve processes, streamline operations and increase revenue

Ideal Companies: Adobe, Apple, Microsoft, Oracle, Hewlett Packard, Yahoo, Google, IBM, Symantec, Facebook, Amazon.com INC, Dell Inc, General Electric, Raytheon, US Bank, Merrill Lynch, Deloitte, PNC Bank, Charles Schwab, Capital One, JP Morgan, Chase, Bank of America, Fidelity Investments, HSBC Bank, American Express

Tags for this Online Resume: Project Management, Project Planning, Project Development, Customer Relations Specialist, Process Improvement, Quality Assurance, Quality Control, Results-Oriented, Risk Management, Human Resources Management, Performance Measurement, Startups, Turnarounds, Cost Reduction Strategies, Strategic Planning, Workflow Planning, Finance Background, Financing, Employee Relations, Sales, Leadership, Natural Leader, Delegation, River Forest, Illinois, 60305, Vice President, Assistant Vice President, VP, AVP, Chicago, Oak Park, Business Development, Performance optimization, New Business Development, Budgeting, Finance, Corporate administration, World class organization, Crisis management, Organizational Leadership, Profitability improvement, Multi-site operations, Joint Ventures, Alliances, Consensus building, Consensus Teaming, Decision-Making, Benchmarking, Best Practices

Director - 20 Years of Experience - Near 16801

Senior Level Project, Program, Portfolio, or PMO Management General Background: A PMI Certified PMP with over 30 years of initiating, planning, executing, controlling, and closing projects. Proven ability to set up and manage Project Management Offices. Hands-on and comprehensive experience creating policies, procedures, tools, and templates customized to serve stakeholder expectations. Implemented process improvements incl...

Ideal Companies: 21st Century creations, Alion Science and Technology Corporation, Attagene, Inc., BASF Corporation, BD Technologies, Bluecell Energy, Creative PEGWorks, Cree, Inc., CSC Systems, DellEMC, Delta Products Corporation, EntreDot, GENBAND, Heteroz, Inc, 37, Inspiring bold ideas™, Integrated Training Solutions, Inc., Lenovo, NC Families Accessing Services Through Technology, Novozymes, PrecisionHawk, RTI International, Wolfspeed, a Cree Company, Baseline Controls, GlobalXperts, DNA Group, Inc., Glaxo-Smith-Kline, , Cognitect, Inc, Net Friends, Inc., Top Shelf Audio/Visual,

Tags for this Online Resume: Agile methodology, Portfolio Management, Process Improvement, Software, Software Development, PMBOK, PMO, Project Manageent, Business Analysis, Benefit Realization, Community of practice, Training

Transportation and Logistics Operator - 20+ Years as a leader of management and employees in a high pace and service intense enviroment

Summary of Qualifications: Includes a comprehensive transportation industry background, in a variety of logistics engineering, aviation operations and day-to-day management capacities, involving: Extensive experience within the package delivery business, encompassing skills and responsibilities for staff supervision and training, labor relations/union contracting processes, engineering studies and systems design functions, ...

Tags for this Online Resume: Compliance, FAA, Budgeting, CDL-A, Customer Service, Data Management, Engineering, Industrial Engineering, truck driver, cdl, class a, delivery, transportation, driver, Manager, DOT, OSHA, CHSP, Dispatch Supervisor, Time Study, Cost Control, Accountability & Standards, Driver Training Instructor, Co-Chair Safety Committee

Program Manager - 20 Years of Experience - Near 22079

WORK EXPERIENCE SUMMARY: Extensive experience in clearly defining goals and objectives to complete complex technical projects. Implemented and successfully completed DOD (Department of Defense) contracts under guidelines of Defense Acquisition University and procedures in IBM, Loral Federal Systems, Lockheed Martin and BAE Systems. * Integrated information from both financial and technical teams into proposals and managed p...

Tags for this Online Resume: Inventory, Defense, Engineering, Inventory Control, Management, Policies and Procedures, Procurement, Program Management, Project Management, Proposal Development, management, manager

Finance & Operations - 20 Years of Experience - Near 07083

Senior financial executive and collaborative business partner with expertise in revenue forecasting, expense management, commission schemes and payment, customer territory configuration and financial reporting. Consistently met corporate objectives and contributed to driving growth and profitability. Skilled in resolving complex business challenges in a fast-paced and heavily matrixes environment.

Ideal Companies: ADP, iCims, Verizon, INTTRA, AT&T, Dun & Bradstreet, Mondelez International, Wyndham, Marriot, Unilever, Samsung, Audible, Amazon, Quest Diagnostics, Panasonic, McGraw Hill, Macmillan, Disney, CBS, NFL, ESPN, Mars, RR Donnelley, Prudential

Tags for this Online Resume: Accounting, Management, Forecasting, Commissions, Financial, Financial Management, Financials, Risk Management, Vendor Management, Variance Analysis