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INCIDENT MANAGEMENT / ITIL FOUNDATION V3 / CONTINUITY OF BUSINESS ASSESSMENT

Information Technology Resumes - Quality Assurance Specialist Resumes - Upper Marlboro, MD

IT Support Manager

Information Technology Resumes - Application Support Resumes - Jamaica, NY

Provide technology solutions to an organization using industry best practices such as the ITIL framework.

Tags for this Online Resume: SQL, Release Management, Project Management, Problem Management, Incident Management, BCP/DR Planning & Testing

Data Center Manager, NYC

Information Technology Resumes - Application Support Resumes - Warren, NJ

I would like to utilize my 10 years of management experience and 30 years working my way up to management to create a data center organization that includes both customer and employee satifaction. In my last position as Data Center Manager at HSBC I was responsible for 24x7 operations team, problem and incident management, disaster recovery and infrastructure allocation.

Tags for this Online Resume: Project Management, Team Building, Problem Management, Infrastructure Management, Audit and Compliance, Disaster Recovery

Service Management and Service quality and perfomance improvement executive

Information Technology Resumes - Manager Resumes - Hackettstown, NJ

Director of Service management, problem and incident reporting, Service Quality, Performance Improvement, Customer Relationship management, Consulting, Data Center, Program Management leadership

Tags for this Online Resume: ITIL, Service Delivery, Service Management, Performance improvement, Problem management, Incident Management

IT Auditor - 3 years experience - SOX404, ITGC, COBIT, PCI, SDLC

Accounting & Finance Resumes - Auditor Resumes - Seattle, WA

Interests: IT gerneral controls, application controls, risk mitigation, incident management, SOX 404 compliance, and improving business process performance Goal: Continually developing my career in the field of IT audit or Business Analytics in Seattle area

Tags for this Online Resume: IT Auditor, Compliance Analyst, IT General Controls, SDLC, Business Analytics, CISA

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Process Improvement Specialist

Information Technology Resumes - Manager Resumes - Plano, TX

Strong background in the field of IT Support and Mgmt. Multilingual with an interest in positions both foreign and domestic which will fully utilize a wide range of skills and expertise. Well versed in processes using Lean Six Sigma and ITIL guidelines and methodologies. Experience mediating situations between multiple parties and served as supervisor to design and implement new projects.

Tags for this Online Resume: Incident Manager, Change Control, IT Manager, Process Improvement Specialist, Service Delivery Manager, IT Recruiter

Service Desk Manager - 10 + years of Incident Management skills

Management & Business Resumes - President Resumes - ,

ITSM

Emergency Manager

Management & Business Resumes - Manager Resumes - Spring Hill, FL

To lead a team of diverse public safety officials using the latest cutting edge technology, and experienced people. A well trained public safety staff is the cornerstone of a communities well being.

Tags for this Online Resume: Incident Management, Emergency Management, Training, Homeland Security, Disaster Preparedness, Disaster Response

ITSM/ITIL Expert - 9 Years of experience

Information Technology Resumes - Application Support Resumes - Austin, TX

Responsible for the management, direction, and strategic planning and quality control of the Information Technology services as well as Information Services in the management field

Tags for this Online Resume: ITSM/ITIL, IncidentManagement, Problem Management, Change Management, CMDB, Project Management, Business Analyst

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