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Online Resumes with "HP Service Desk"
Technical Project Manager
Prefer software project management jobs
Ideal Companies: IT/Software, Financial, Insurance, Telecomm
Tags for this Online Resume: Technical Project Manager, PMP, Six Sigma Black Belt, Java, J2EE
QUality Assurance Specialist - 12 years experience - Mercury Tools - HP Service Desk/HP Service Manager
An innovative, people oriented, and results-driven professional with over 10 years experience in Quality Assurance and Change Management with increasing responsibilities of continuous software product improvements in high tech companies. Proven ability to successfully provide functional and technical expertise of quality process solutions to meet stretch business objectives in complex environments. Flexibility to perform i...
Featured Profile
Wm G Murtha 1
A service delivery professional possessing information technology and business knowledge, combined with the ability to collaborate and communicate with associates on all levels. Established skills in problem resolution, customer relationship building, administrative support, leadership, data center and network operations, application resolution support, customer service and IT help desk, teamwork, training, change managemen...
Tags for this Online Resume:
Project, Incident, Process, Liaison, Training
Mainframe Technical Specialist
Tags for this Online Resume:
Billing, VSAM, BMC CONTROL-M, Regression Testing, Scheduler, Serena ChangeMan, Test, CIS (Ibm Customr Info Sys), PL/1, COBOL, CICS, DB2, Endevor, Xpediter, IMS, SDLC, sql, spufi, QMF, AQT, MS Office Suite, SCLM, File-Aid, abend aid, SAR, FOCUS, HP service desk
Business Analyst - 20 Years of Experience - Near 60510
Responsible for deploying HP's Service Manager, web based four-tier service desk application integrating people process and technology. Automated service desk application to receive events from systems management infrastructure., facilitated and implemented "IT Mobilization for Service Management" support process workshops around incident, problem, service level management, asset, configuration and change management in the ...
Tags for this Online Resume:
Asset Management, Integrate, Management, Training, Configuration Management, Configure, Itil, Security, Infrastructure, Manufacturing, linux, it jobs, software, agile
Business Analyst
Summary * Business Analysis experience in various domains including Mortgage, Capital Markets, Banking, and Retailing Agencies. * Investment Bank expertise includes Broker - Dealer operations, Risk Scoring, Collateral & Limits Management, Performance Measurement, and Portfolio Attribution. * Hands on experience in creating Business Process Models, which defined the high-level business activities and processes and provided a...
Ideal Companies: 2
Tags for this Online Resume:
Management, Business Requirements, Documentation, Test, Test Cases, Test Plans, Test Scripts, Applications, Business Analysis, Business Analyst
Featured Profile
Team Leader - 26 Years of Experience - Near 30296
A Lead IT analyst with exceptional analytical skills, technical expertise, who exhibits a high level of customer service to end users in a highly productive and fast paced environment with 20 years of IT experience with a focus on timely Service Delivery. Great interpersonal skills and detail oriented, works well with a team or individually. High degree of self-discipline and self-management. My 20 years of experience bring...
Ideal Companies: Small to midsize companys 500 to 1000 employees.
Tags for this Online Resume:
Ariba, Audit, Business Contingency Planning, Citrix, Dell, Desktop Computer, HP, Management, Project Management, Remedy, ITIL
Wm G Murtha 1
A service delivery professional possessing information technology and business knowledge, combined with the ability to collaborate and communicate with associates on all levels. Established skills in problem resolution, customer relationship building, administrative support, leadership, data center and network operations, application resolution support, customer service and IT help desk, teamwork, training, change managemen...
Tags for this Online Resume: Project, Incident, Process, Liaison, Training
Team Leader - 26 Years of Experience - Near 30296
A Lead IT analyst with exceptional analytical skills, technical expertise, who exhibits a high level of customer service to end users in a highly productive and fast paced environment with 20 years of IT experience with a focus on timely Service Delivery. Great interpersonal skills and detail oriented, works well with a team or individually. High degree of self-discipline and self-management. My 20 years of experience bring...
Ideal Companies: Small to midsize companys 500 to 1000 employees.
Tags for this Online Resume: Ariba, Audit, Business Contingency Planning, Citrix, Dell, Desktop Computer, HP, Management, Project Management, Remedy, ITIL
