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Online Resumes with "Great West"

Managing Director - 13 Years of Experience - Near 30577

Management & Business Resumes - Managing Director Resumes - Toccoa, GA

Quality Standards - implemented audit program regarding responses to customer e-mails and phone quality * Project Management - worked on implementing IVR system * Process Optimization - improved paging system for code calls (heart attacks, strokes, etc.) * Process Implementation - SMS text message to page physicians after hours * Training - new employees as well as experienced employees when a process change was approved *...

Tags for this Online Resume: Customer Service, Audit, Banking Industry, Billing, Quality, Interactive Voice Response, Management, Microsoft SMS, Process Improvements, Project Management

In Between - 0 Years of Experience

Other Resumes - In Between Resumes - ,

To utilize and manage leading-edge testing tools, groups and methodologies to ensure high quality application delivery in a progressive and fast-paced organization that values result oriented individuals.

Tags for this Online Resume: Rational, Integrate, Integration Testing, Interactive Voice Response, System Integration, Test, Voice, Test Cases, Oracle, Siebel

Manager - 12 Years of Experience -

Healthcare & Medical Resumes - Medical or Health Services Manager Resumes - Greenville, SC

To use my management experience as well as my soft skills to a growing company. To be able to learn and expand my knowledge by working with others who have different skills and experiences. Finding my place in the right company is my priority.

Tags for this Online Resume: Customer Service, Audit, Banking Industry, Billing, Quality, Interactive Voice Response, Management, Microsoft SMS, Process Improvements, Project Management, healthcare

Featured Profile

Senior Manager- Delivers exceptional organizational results through process improvements, change management & coaching.

Customer Service Resumes - Customer Service Manager Resumes - Methuen, MA

Proven record of leadership, training, and development. Expertise in design and implementation of quality assurance and coaching programs. Strong facilitation, written and verbal communication skills. Recognized for business acumen process improvement. Competencies in recruiting, hiring and onboarding of staff from entry level to senior management. Ability to quickly learn and implement new technologies, policies, and proce...

Ideal Companies: Kronos, Raytheon, Amazon, ezCater, Frontline Education, Merck

Tags for this Online Resume: Leadership, Communications, Services, Call Center, Customer Service, Quality Assurance, Change Management, Human Resources, Training, Presentations, Program Management, Strategy, Process Improvement