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Online Resumes with "Escalation"



Engineering Program Manager - 15 Years experience - Unix Operating System - Enterprise Server Engineering - Release Management - Escalation Mnagementa

Attain a senior management or program management position in computer software or hardware development environment.

Tags for this Online Resume: Engineering Manager, Software Engineer, Technical Program Manager, Project Manager, Escalation Manager, Release Manager

Network Analsty/Support

Tags for this Online Resume: Network Engineer, Network Administrator, Project Management, Technical Sales, Network Analyst, Escalation Support

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Software Developer / Project Manager

I have had the opportunity of working in the IT industry for over 9 years now. I have worked in various areas ranging from web development to managing groups of individuals on a project based assignment. I also have strong experience as a windows software developer on the VB and VB.Net platform as well as application testing experiences. I was recently laid-off from my last position due to the economic situation in Clevelan...

Tags for this Online Resume: VB, VB.Net, .Net, software programming, developer, project management

Customer service senior resolutions

To use all resources to solve/satisfy customers who have escalated their concerns. Following up with multiple customers a day in an outbound fashion. Customer retention is the goal.

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Project Manager

• Delivered a successfully upgraded system and developed a strong, knowledgable, completely internal application support team. This action reduced the cost of application support by over $365,000 annually and was the system utilized for the pilot "paperless" purchasing initiative that saved $100,000 per year in discounts. Managed and performed portions of the upgrade of this 1,700-user business system from a flat file sys...

Ideal Companies: Companies that improve the human condition and value their employees

Tags for this Online Resume: General Management, Enterprise Systems Management, IT Consulting, Project Management, Strategic Planning, Analysis and Problem Solving, Risk Analysis and Mitigation, Contract Negotiation, Technology/Business Linkage Planning, Organizational Development, Budgeting, Team Building and Leadership, Process Improvement, Training and Development

Mechanical Design Engineer

Mechanical Design Engineer

Tags for this Online Resume: mechanical design elevator escalator lift engineer

Operations Manager/Revenue Manager

To establish a long-term business relationship with an opportunity for advancement. The desired position will allow full utilization of standard operating procedures, managerial, accounting, escalations in addition to public relations skills. "Customer satisfaction in addition to maximizing revenue is my main priority accompanied by courtesy and professionalism.â€