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Online Resumes with "Enhancements"
Process Improvement, Project Management, IT Consulting, Wireline/Wireless Specialist
• Twelve years of experience in full life cycle (SDLC) Project Management & Process Improvement within the technology and telecommunications industries. Specializing in CRM, Customer Care, CTI, Quality Assurance, Workflow analysis, technical Call Center Strategies and IT Methodologies. • Extensive background in managing teams and implementing projects workflow processes, voice solutions, web portal interfaces, network te...
Ideal Companies: Technology Companies, Consulting Firms, Telecommunication
Tags for this Online Resume: Process Improvement, IT Consulting, Customer Service Director, Business Development, Call Center Management, Sales Engineer
Dedicated, Eager to learn Hard Worker
To obtain an enjoyable position that will allow me to utilize/enhance skills and abilities I have already acquired while learning new skills to make me better as an individual.
