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Online Resumes with "End User Support Project Manager"



Senior Business Manager

AREAS OF EXPERTISE Client/Customer Service Management * Customer Relations Management * Customer Service Department Development * Service Level Agreements (SLA) * Organizational Leadership * Employee Development Help Desk & Incident Management * 24 x 7 / Tier 1, 2 & 3 Support Levels * Network Operation Center (NOC) * Service Restoration Team (SRT) * Daily Service Review (DSR) * Root Cause Analysis (RCA) * ...

Ideal Companies: Comcast, IBM

Tags for this Online Resume: Altiris, Trainer, Relationship Manager, Director, Customer Service, Help Desk, Field Services

Claims Adjuster - 3 Years of Experience - Near 75044

Over 15 years of technical support in a large global IT environment. Proven performer for best resolutions with end-user satisfaction as the main goal. Project manager, self-motivated, and also work well in group support.

Ideal Companies: 1956, 1956, 1956

Tags for this Online Resume: Management, Border Gateway Protocol, Disaster Recovery, Email, Gateways, Imaging, Infrastructure, Microsoft, Open Shortest Path First IGP, Policies and Procedures