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Online Resumes with "Email nurturing"



Customer Service Representative - 19 Years of Experience - Near 28273

Standards for resolving Merchant and/or Card Member Claims. * Maintained an average of 80% of "Excellent" and "Refer to a Friend" survey which placed me in the top 5% of the department for 2 years consecutive years. * Investigated questionable financial merchant/card member transactions via phone & E-mail. * Nurtured customer relationships internal/external on every interaction fostering a substantial customer value. * Deli...

Tags for this Online Resume: Dsp, DSPs, Ecommerce, Legacy, Management, Medical, Planning, Production Planning, customer service, customer service representative, retail, event specialist, call center