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Online Resumes with "Customer Service Management "
Customer Service Manager - 20 Years of Experience - Near 07036
Tags for this Online Resume: INSURANCE, AGENT, CUTOMER SERVICES, MANAGER, COORDINATOR
Customer Service Manager - 20 Years of Experience - Near 19473
Customer Service Manager - 20 Years of Experience - Near 46160
Managed call centers in the U.S. Shanghai and Tokyo for Covance that drove a 99.8% on time performance result managing 1/3 of the Clinical Trials performed in the world. Launched a Department of Defense Human Resource Contact Center that earned a Center of Excellence Award from Purdue University for best in the country. Generated $3 million in revenue and cost savings with a 3 year Process Excellence / Six Sigma Program. Op...
Tags for this Online Resume: Customer Service, Contact Center, Call Center, Management, Director, Shared Services
Quality Manager - 11 Years of Experience - Near 53226
PROFESSIONAL SUMMARY Telephone Service - Earned highest marks for customer satisfaction, company-wide. Customer Service Manager experienced with all facets of the hiring, training, coaching and development processes of Call Center Supervisor. Call Center supervisor with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette. Customer Service Manager with ...
Tags for this Online Resume: Customer Service, Accounting, Accounts Payable, Accounts Receivable, Accruals, Administrative Tasks, Complaints, Facilitator, General Ledger, Past Due Accounts
Contact Center SME with over 20 Years of Experience - Near 20175
I am looking to build on my experience and expertise in the Contact Center arena where my ability to lead, train and develop a team of agents can be used after I help identify and bring up the facilities, technology and processes required to make the client successful.
Tags for this Online Resume: Technical Lead, Logistics, Management, Project Management, PC Support, Personal Computer, Software, Leadership
Material Manager:Customer Service Manager - 17 Years Experience - Project Management Certification
Organization • Implemented office structure and procedures improving efficiency and productivity. Communication • My innate interpersonal skills have been fine-tuned through public speaking, networking, supervising, cold calling and years of sales experience. Coordinator • Experienced in database maintenance, strong organizational skills, able to work under high-pressure situations, able to delegate and direct workflow. ...
