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Customer Service Representative

I currently work on the Member Services Non-Performance team to enhance our First call resolution as a Customer Service Representative 3. I am working on the Inventory Reduction Team for Large Group that has resulted in the lowest level of cases under sixty days in our department that there has ever been. I have worked on the Correspondence team and currently am working the fax report for the entire Large Group Department. ...

Tags for this Online Resume: Training, Call Center, Compliance, Customer Service, Fraud, Inventory, Referrals