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Online Resumes with "Client Customer Services management"



Senior Business Manager

AREAS OF EXPERTISE Client/Customer Service Management * Customer Relations Management * Customer Service Department Development * Service Level Agreements (SLA) * Organizational Leadership * Employee Development Help Desk & Incident Management * 24 x 7 / Tier 1, 2 & 3 Support Levels * Network Operation Center (NOC) * Service Restoration Team (SRT) * Daily Service Review (DSR) * Root Cause Analysis (RCA) * ...

Ideal Companies: Comcast, IBM

Tags for this Online Resume: Altiris, Trainer, Relationship Manager, Director, Customer Service, Help Desk, Field Services

Financial Services Professional - 15+ years experience

Tags for this Online Resume: Retail and Commercial Banking operations, Client / Customer Services management, Grants Administrator, Project Manager, Financial Services, Business Analyst