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Online Resumes with "Call monitoring"
Call Center Manager
To obtain a management position within a call center where I can contribute my extensive experience and skills to ensure the center exceeds expectations for superior customer service, maximum revenue generation, high associates productivity, call efficiency, high attendance, low turnover, and budget adherence.
Tags for this Online Resume: management, portfolio, implementation and billing, coaching, migration, call monitoring
Lawyer
A proven performer with the ability to achieve immediate and long term goals. Dedicated, enthusiastic and eager to perform at a level satisfactory to not only myself, but the company as well.
Ideal Companies: united states postal, at&t, Google
Financial Manager
Oversaw one million dollar budget for non-profit organization.
Ideal Companies: IBM
LPN seeking variety in nursing
Responsible,timely,accurate,multitasker,dedicated,compassionate
Ideal Companies: Gunderson Lutheran Clinic PDC, WI Skemp Clinic, Prairie du Chien, WI
Featured Profile
Business Systems Analyst well versed in various areas including, servicing operations, compliance and risk, implementations, documentation, training policies and procedures. Served as program and project manager for large call center environments
Results-driven professional specializing in the Financial Services sector eager to contribute expertise in Business Development, Operations Management, Risk and Compliance toward collaborating with a progressive organization in optimizing bottom-line performance.
Ideal Companies: Fortune 500 companies and large corporations
Tags for this Online Resume:
Problem Solver, Process Improvement, Loss Mitigation , Change Management, Quality Control , SDLC methodigies, Strong written and verbal skills, Systems Analyst, Business Analyst, Audits, Benifit Analyst, Risk Management, Internal Controls, Scheduling, QC/QA, Strategic Planning, Team Leadership / Motivation, Training / Development, QA Testing, Policy Development, Talent Management, Employee Engagement, Negotiations Policy Development, Performance Management, Needs Assessment, Customer Service, Project Management, Techincal Writing, Business Control Testing, QA / Control Management
Customer Service and Sales Manager - 28 years Experience - Greenville
I'm a sales manager and has a passion for customer service and helping people to develop and succeed. My experience includes 28 years in customer service and sales managing front line employees and supervisors. Expertise in call monitoring, conflict resolution, employee communications and managing call center metrics.
Analyst, Sales, and Project Manager Management - 15 Years of Experience - Near 27516
I am a self-motivated career professional with a proven record of building teams that consistently deliver exceptional business results. Demonstrated track record managing all aspects of project coordination for high profile initiatives within the Telecommunications and Sales market. Allow me to demonstrate my strong communication skills, work prioritization, skills at root cause analysis, planning, organizing, call monito...
Tags for this Online Resume:
Microsoft Office, •Cross Functional Team Leadership, Quality Control, Call Center Vendor Client Management, System and Data Analyst, Business Process Improvements, Sales and Product Management, Work-Force Management
Manager - 14 Years of Experience - Near 60406
Talented Manager with versatile skill set that executes result to meet strategic business goals. Talent for developing and facilitating training, creating innovative solutions and suggesting system/process improvements proven to increase efficiency, customer satisfaction and results. Skilled at mastering and using technology to improve business processes. Diplomatic and tactful with staff at all levels. Thrives in deadline-...
Tags for this Online Resume:
Change Management, Team Building, Project Management, Coaching, Communication, Conflict Management, Motivation, Employee development
Featured Profile
Why consider adding me to your Operations or Customer Service teams as a Client Support Associate?
I am a seasoned client services professional experienced with client administration and who values relationships as much as revenue. I am also a talented professional who have "walked the walk" in large, complex organizations and made an impact with small companies with my benefits derived from solutions based on best practice experience. I am a champion of client objectives and consultative strategy development and am inte...
Ideal Companies: Citigroup, Wachovia, Fidelity, E-Trade, Charles Schwab, Bank of America, HSBC, Merrill Lynch, Barclays, Wells Fargo, Neuberger Berman, PNC, Credit Suisse, Deutsche Bank, Goldman Sachs, Broadridge, FINRA, Scottrade, UBS, AIG, Alliance Bernstein, Computershare, TDAmeritrade, Blackrock
Tags for this Online Resume:
client services, operations associate, client relationship manager, CRM, ADP, ACD
Featured Profile
Director - 20 Years of Experience - Near 84020
Results-oriented Director of Customer Service with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements
Ideal Companies: Ancestry.com, Pics Auditing, Vivint
Tags for this Online Resume:
Utah, Call Center, Staffing, Voice of the Customer, management, Salt Lake City, People Management, Analytical, Leadership, Leadership Development
Featured Profile
Operations - 3 Years of Experience - Near 79904
As an experienced sales and service management professional seeking an opportunity to become vital member of a dynamic and innovative organization.
Ideal Companies: 1963, 1963, 1963, HCA, Uber, Fedex, UPS, Lifelock, ChikFila, Ford, ADP, USAA, GEICO, Disney
Tags for this Online Resume:
MBA, procurement, mexico, insurance, Spanish, bilingual, supply chain, logistics, communication, customer service
Business Systems Analyst well versed in various areas including, servicing operations, compliance and risk, implementations, documentation, training policies and procedures. Served as program and project manager for large call center environments
Results-driven professional specializing in the Financial Services sector eager to contribute expertise in Business Development, Operations Management, Risk and Compliance toward collaborating with a progressive organization in optimizing bottom-line performance.
Ideal Companies: Fortune 500 companies and large corporations
Tags for this Online Resume: Problem Solver, Process Improvement, Loss Mitigation , Change Management, Quality Control , SDLC methodigies, Strong written and verbal skills, Systems Analyst, Business Analyst, Audits, Benifit Analyst, Risk Management, Internal Controls, Scheduling, QC/QA, Strategic Planning, Team Leadership / Motivation, Training / Development, QA Testing, Policy Development, Talent Management, Employee Engagement, Negotiations Policy Development, Performance Management, Needs Assessment, Customer Service, Project Management, Techincal Writing, Business Control Testing, QA / Control Management
Why consider adding me to your Operations or Customer Service teams as a Client Support Associate?
I am a seasoned client services professional experienced with client administration and who values relationships as much as revenue. I am also a talented professional who have "walked the walk" in large, complex organizations and made an impact with small companies with my benefits derived from solutions based on best practice experience. I am a champion of client objectives and consultative strategy development and am inte...
Ideal Companies: Citigroup, Wachovia, Fidelity, E-Trade, Charles Schwab, Bank of America, HSBC, Merrill Lynch, Barclays, Wells Fargo, Neuberger Berman, PNC, Credit Suisse, Deutsche Bank, Goldman Sachs, Broadridge, FINRA, Scottrade, UBS, AIG, Alliance Bernstein, Computershare, TDAmeritrade, Blackrock
Tags for this Online Resume: client services, operations associate, client relationship manager, CRM, ADP, ACD
Director - 20 Years of Experience - Near 84020
Results-oriented Director of Customer Service with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements
Ideal Companies: Ancestry.com, Pics Auditing, Vivint
Tags for this Online Resume: Utah, Call Center, Staffing, Voice of the Customer, management, Salt Lake City, People Management, Analytical, Leadership, Leadership Development
Operations - 3 Years of Experience - Near 79904
As an experienced sales and service management professional seeking an opportunity to become vital member of a dynamic and innovative organization.
Ideal Companies: 1963, 1963, 1963, HCA, Uber, Fedex, UPS, Lifelock, ChikFila, Ford, ADP, USAA, GEICO, Disney
Tags for this Online Resume: MBA, procurement, mexico, insurance, Spanish, bilingual, supply chain, logistics, communication, customer service
