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Online Resumes with "Call center "
Administrative Services Manager - 20 Years of Experience - Near 23234
Summary A results-oriented Administrative support professional with proven abilities in strategic planning, managing projects, improving efficiency of operations, team building and detailing project information to determine effective processes for operations who is looking for an Administrative support/ research opportunity. Able to offer versatile office management skills and proficiency in Microsoft Office programs. Stron...
Tags for this Online Resume: Richmond VA, Administrative Support, Customer Service, Research, Data Entry, Microsoft Office Suite, Teller, Quality, Call Center, Efficiency Metrics, Training
Advertising
SUMMARY Innovative and experience creative director/ Strategy thinker / project manager with a specialization in direct response advertising for the Latino and English markets in USA and internationally. Possess the ability to see the big picture and continually developing new and inspiring approaches. A proactive advocate focused on delivering every project and every detail on time, on target, and on budget.
Tags for this Online Resume: Advertising, Media Buying, Call Center, Lead Generation, Max, Packaging, Publishing, Catalogs, Video, Bilingual, Social Media Expert
Director, Program Management - 20 Years of Experience - Near 45242
Professional Summary Experience with Agile/Scrum development methodologies - Jira, Rally and SAP & SQL Manager. Involved in Software Development Life Cycle (SDLC) - Requirement, Testing, Deployment and Support phase. Experience in comprehensive test coverage of requirements and different types of testing - Integration, System, Functional, Regression, Performance and User Acceptance Testing (UAT). Exposure to new technologie...
Tags for this Online Resume: Survey Programmer, Marketing, Tabulation, Associate Project Manager, Call Center, Quancept, Surveys, Statistical Analysis, Market Research, Research, Management, Acceptance Testing, Agile
Engineering Manager - 15 Years of Experience - Near 72712
I am an accomplished technologist with more than 15 years of experience who has helped numerous clients overcome the challenges of Omni-channel commerce. I have implemented highly scalable solutions for ship-from-store, pick-up from store, channel agnostic returns, global inventory visibility and single view of customer and order for many large US retailers as well as startups, across B2C and B2B domains Accomplishments * D...
Tags for this Online Resume: Architect, Best Practices, Consulting, Integrate, Java Programming Language, Oracle, Structured Query Language, Call Center, Infrastructure, Management
Technical Writer - 12 Years of Experience - Near 76053
Areas of Expertise: * Performance Consultant * Detail Oriented * Learning Management System Administrator * Project Management * Product Management * Creative Problem-Solver * Facilitator * Client Relationship Management * Innovative Thinker Selected Achievements Electronic Security Association * Developed and introduced an Instructor Guide to replace the 'notes' Instructors previously used from PowerPoint presentation prin...
Tags for this Online Resume: Desinger, Training, Instructional Design, Project Management, Technical Writer, Technical Trainer, Customer Support, Quality Tester, Quality Assurance, eLearning
Customer Service Representative
Tags for this Online Resume: Assembly Line, Call Center, Complaints, Credit Cards, Data Entry, Packer, Policies and Procedures, Telecommunications
Executive Director - 20 Years of Experience - Near 92887
Senior support and service executive for a national/global services and support organization or a multi-call center company. International operations – Multi-call center operations – Strategic planning – Operations planning – Matrix organization – Start-up operations – P&L management – Product management – Multi-discipline management (engineering, tech support, customer service, logistics, IT) – Organizational team buildin...
Tags for this Online Resume: Strategic Planni ng, Operations Management, Call Center Operations, Global Operations, Services and Support, Project Management, System Implementation, Systems Support, Management, Call Center Technologies, Automation, Technical Support, P&L, Imaging, Infrastructure, Product Development
Regional/Multi-Unit Manager - 20 Years of Experience
Independent Professional Services - USA 2015-
Tags for this Online Resume: Retail, Pricing, Management, Operational Excellence, Procurement, Services, Sourcing, A SERIES, Call Center, Ecommerce
Director - 15 Years of Experience - Near 10701
SUMMARY: A high energy and results-driven professional with over 15 years of Customer Service experience. Lutitia can develop and motivate teams to engage employees at all levels, she has excellent planning and organizational skills resulting in the optimum functioning of customer service organizations, achieving consistent customer service standards that enhance customer satisfaction, customer relationships and overall bra...
Tags for this Online Resume: Customer Service, Management, Complaints, Call Center, Medicare, Quality Assurance, Telephony, Test, Training, Sales
Resort Manager
PROFESSIONAL SUMMARY To obtain a position as a Senior Director which utilizes over 19 years of high potential experiences in directing and owning call centers. * An effective leader, skilled communicator, able to maintain cultural sensitivity, establish rapport with members of diverse groups and promote team cohesiveness. * Highly organized, detail orientated and independent. * Effectively coordinating multiple tasks to acc...
Tags for this Online Resume: Coaching, Process Improvement, Quality Assurance, Recruiting, Sales, Strong Work Ethic, Test
Manager - 20 Years of Experience - Near 29063
PROFESSIONAL SUMMARY Service-minded Senior Customer Service Manager with over 18 years' experience in leading teams within fast-paced call center, seeking to take next career step in a customer-focused role. Accomplished in overachieving goals, driving continuous improvement initiatives, building strong employee relationships, and maximizing customer satisfaction and experience. Talented in managing all call center operatio...
Tags for this Online Resume: Call Center, culture, Distribution, Team Lead, Business Planning, Customer Service, HR, Human Resources, Leadership, Management, quality, initaitive, accountability
Senior Accounts Receivable Customer Support
Skilled A/R, A/P, Financial Reports and Excellent verbal communication skills. Experience in GAAP Accounting, software excellence in database, website and customer support call center.
