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Online Resumes with "Call center "
Executive Vice President
Tags for this Online Resume: Purchasing, Retail, Utilities, HVAC, Inventory, Call Center, Management, P&L, Pricing, Book of business
Director
Tags for this Online Resume: Business Plan, Product Development, AT&T, Enterprise Resource Planning, Wireless, CRM, Project Management, Cost Analysis, MS Office Suite, Personnel Development, Manufacturing, Quality Assurance, Lean Manufacturing, Production Forecasting, Inventory Planning, Materials Sourcing, Budget Analysis, Budget Writing, Critical Thinking, Problem Solving
Financial Analyst - 15 Years of Experience - Near 06606
Tags for this Online Resume: Manufacturing, Forecasting, Reporting Tools, Satellite, Training, Workforce Planning, Automation, Capacity Planning, Documentation, Financial, Process Improvement, Supply Chain Management, Team Building, Strategic Planning, Logistics
Post-sales Implementation
Tags for this Online Resume: SIP, Avaya, SBC, Telephony, VOIP, Avaya Session/System Manager, IP/TCP, Voicemail, Call Center, Ova deployment, Remote Worker Configuration
Loan Counselor
Tags for this Online Resume: Banking, Call Center, Loan Originator, Operations, Business Banking
Customer Service Manager - 20 Years of Experience - Near 46160
Managed call centers in the U.S. Shanghai and Tokyo for Covance that drove a 99.8% on time performance result managing 1/3 of the Clinical Trials performed in the world. Launched a Department of Defense Human Resource Contact Center that earned a Center of Excellence Award from Purdue University for best in the country. Generated $3 million in revenue and cost savings with a 3 year Process Excellence / Six Sigma Program. Op...
Tags for this Online Resume: Customer Service, Contact Center, Call Center, Management, Director, Shared Services
Quality Manager - 11 Years of Experience - Near 53226
PROFESSIONAL SUMMARY Telephone Service - Earned highest marks for customer satisfaction, company-wide. Customer Service Manager experienced with all facets of the hiring, training, coaching and development processes of Call Center Supervisor. Call Center supervisor with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette. Customer Service Manager with ...
Tags for this Online Resume: Customer Service, Accounting, Accounts Payable, Accounts Receivable, Accruals, Administrative Tasks, Complaints, Facilitator, General Ledger, Past Due Accounts
Project Manager - 15 Years of Experience - Near 92672
Asia Start Month & Year: Apr 2000 End Month & Year: May 2007 Reason for leaving: Company restructuring * Responsibilities - Managed a 20-member network strategy team representing regions around the world to create a single Global Customer Servicing IT and Business Strategy / Strategic Information Systems Plan reaching across 54 countries. * Provide IT Governance of servicing portfolio. This included reviewing multiple RFPs ...
Tags for this Online Resume: Acquisitions, Program Management, Agile, Application Architect, Application Development, Audit, Audit Compliance, Budgeting, Business Process Management, BCP
Director - 16 Years of Experience - Near 07021
PROFESSIONAL SUMMARY Performance-driven Product and Marketing Director skilled in creating marketing plans and leading successful product launches, promotions and development. Self starter and entrepreneur, with demonstrated success in taking ideas to market, redefining the way customers perceive value, and driving sales, revenue and profit. Most notably part of the Executive team that led FX Solutions from a startup to a $...
Tags for this Online Resume: Management, Customer Relationship Management, Liquidity, social media, marketing director, financial services, athletics
Manager - 15 Years of Experience - Near 95815
Areas of Expertise * Organizational Leadership * Continuous Improvement * Lean Manufacturing * Operational Management * Performance Management * Strategic Planning and Implementation * Customer Service and Relations * Training & Development * Rapid Conflict Resolution * Call Center * Product Life Cycle Management * Cross-Functional Leadership * SOP Process Development * Team Building
Tags for this Online Resume: Capital Equipment, Manufacturing, Research, Credit Card, Market Research, Planning, Retention, Strategic Planning, Call Center, 5S, lean, Project Management, NPI
Call Center Manager in Healthcare Industry - 20 years experience - Ventura County
Passionate Call Center Manager looking for an opportunity to increase quality, lower employee turnover, and utilize my 20 plus years of experience within WellPoint Health Networks.
Tags for this Online Resume: Multi-site Operations, Performance Management, Call Center Management, Process Improvement, Workforce Management, Vendor Management
Distrtict Manager - San Francisco
To utilize my past retail experience combined with my current call center experience to return to retail in a Senior management role. In either a District Management position or a Buying position.
Tags for this Online Resume: Operations Manager, Billing, Documentation, Human Resources, SAN (Storage Area Network), Call Center, Policies and Procedures, Business Strategies, Corrective Actions
