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Online Resumes with "Call Center Routing"
Telecommunication Manager, Analyst, Administrator 15 plus years
A telecommunication professional providing management and technical support along with daily operations for worldwide VoIP PBX’s and infrastructure between facilities and telecom carriers. Able to direct complex projects from concept to full operational status. Over the past 3 years, led or supported the implementation of 40+ VoIP PBX’s Systems. I have also designed and supported a number of Call Center ACD with Cloud app...
Tags for this Online Resume: System Administration, PBX, Call Center, VoIP, Avaya, Telecom, PBX System Administration, Dial Plans, Call Center Desing/Support
IT Manager
Responsible for Technical Support and Network Administration of 10 local WinTel Windows 2000/2003 servers and 100+ remote desktop and laptops running Windows XP/Vista. Responsibilities also included creating, maintaining and troubleshooting procedures for specialized software for construction CCTV vehicles. Support and maintain Windows Active Directory including distributing software and patches using SUS and Desktop Autho...
Tags for this Online Resume: Windows, Support, IT Manager
