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Online Resumes with "Call Center Process Improvement"



Customer Service Manager

Highly qualified team player with excellent management skills, seasoned Quality Assurance Management skills, outstanding Customer Service Call Center process improvement skills and capable of developing high performing team members.

Tags for this Online Resume: Retired Military Veteran, Call Center Management, Quality Assurance, Seasoned Staff Manager, Call monitoring, Certified Facilitator

Customer Service Manager, Southeast

To obtain a management position that leverages my experiences and offers long-term growth and stability.

Tags for this Online Resume: CRM, Customer Service Management Skills, Customer Service Reporting, Call Center Process Improvement, Budget Management, Training/Development of CSR's

Customer Service Manager - 20 Years of Experience - Near 75146

Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...

Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills, customer service, call center, sales, brand ambassador

Customer Service Manager

Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...

Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills