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Online Resumes with "CRM applications "



Help Desk Specialist - 13 Years of Experience - Near 60517

Ø 10-year experience in managing Service desk and Desktop support activities, with proficiency in improving the service process. Ø 2-year experience forming and implementing practices related to customer relationship management (CRM) software.

Ideal Companies: Desktop Support, Helpdesk

Tags for this Online Resume: Microsoft, Account Management, Banking Industry, Blackberry, Desk Top Support, Desktop Computer, Information Security, Itil, Management, Monthly Statistical Reports

Featured Profile

CRM, Call Center Service Delivery & Project Manager in Reston, VA

Manage all aspects of solution design and project management for CRM call centers. Skills include call center scoping, staffing, metrics, IVR, ACD, CTI, CRM. Application of transformational best practices to reduce costs.

Ideal Companies: Dell, HP, Unisys, Oracle, SIAC, CACI, ManTech, Microstrategy

Tags for this Online Resume: CRM, Outsourcing, contractor, consultant, project manager, call centers, service delievry, CRM Project Management, Solution Design, Business Development

Purchasing

Tags for this Online Resume: Applications, Customer Relationship Management, Management, Project Management, apparel, Manufacturing, Ad hoc analysis, Analytical Skills, Bilingual, Development Initiatives

Database Designer - 20 Years of Experience - Near 78748

+ Lead and managed project Data Design, Data Modeling and Database generation activities (CDMP-DMBOK) + Lead and managed project Business Process Design and Process Modeling activities with BPMN + Managed the project tasks to create Data and Business Process Design and Modeling Metadata repositories + Planned, managed and executed the SDLC development activities for project data infrastructure + Prepared and presented Pre-...

Tags for this Online Resume: Metadata, Oracle, Rational, Data Modeling, ETL, Modeling Experience, Wang, Data Dictionary, ERwin, IBM DB2 Database

Marketing

Tags for this Online Resume: Customer Relationship Management, Marketing Management, Business Intelligence, Email, Bull, apparel, Audit, Budgeting, Business Development, Buying