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Online Resumes with "Benefit management"
Benefits Manager
Call Center Supervisor
Call center manager with 18 plus years of experience in a data collection center for the US Dept of Labor. Charged with training program participants to transition from telephone reporting to web, email or touch-tone data entry. Coordinated with other data collection centers throughout the country and federal and state government agency heads to discuss program goals, budget planning and implementation of policies and proce...