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Help Desk Specialist - 20 Years of Experience - Near 21009

Information Technology Resumes - Help Desk Specialist Resumes - ,

1983-3/17/2007 US Army Aberdeen Test Center Aberdeen Proving Ground, MD IT Specialist Worked as a Tier II member of the Help Desk Team from 1997 to 2007. Help Desk was administered using Support Magic, later moving to Track-IT. Troubleshot and repaired problems, both hardware and software based for approximately 2000 systems of all types, vast majority being Dell personal computers covering the entire Dell line. Served as ...

Tags for this Online Resume: Microsoft, Microsoft Office, Microsoft Windows, Security, Imaging, Procurement, Adobe, Adobe Acrobat, Encryption, Help Desk