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Online Resumes with " Customer experience improvement"
Financial Manager - 15 Years of Experience - Near 89122
SUMMARY Mortgage servicing executive, consultant, and mortgage loan originator, specializing in non-performing assets, regulatory compliance and loan administration. Significant experience implementing and managing mortgage servicing best practices to comply with GSE, CFPB, and National Mortgage Settlement. Dedicated to exceptional Call Center Customer Service and Resolution. Leadership strengths include talent acquisition ...
Tags for this Online Resume: Call Center, ACH, Customer Service, Engineering, High Net Worth, Insurance, Interactive Voice Response, Management, Monitoring, Planning
Director - 20 Years of Experience - Near 08087
An innovative, self-directed and goal-oriented professional with 20 years of rewarding experience, in the capacity of Product Management Director. Expertise in developing strategy, pricing, positioning and planning to increase revenue and optimize a variety of products and services. Extensive knowledge of market trends, consumer demographics and competitive dynamics. Successfully launched approximately 35 products and servi...
Ideal Companies: Altice USA, Spectrum, Charter, Verizon
Tags for this Online Resume: Pricing, Planning, Video, Team Lead, Management, Architect, Beta Testing, Brand Management, broadband, Market Research, product management, Product Development, Product Marketing, Product
Customer Service Manager - 12 Years of Experience - Near 48375
Qualifications Profile * Customer Experience Transformation: Catalyst for improving customer retention that has repeatedly designed innovative new service models that expedite the resolution of customer concerns. Boosted customer satisfaction in several industries including mortgage servicing, and event management industries. * Employee Performance Improvement: Emotionally-intelligent team manager that is energized by empow...
Ideal Companies: Fortune 500
Tags for this Online Resume: Quality Assurance, Training, Audit, Call Center, Process Improvement, Quicken, Retention, Software, Team Lead, Customer Service, Management, Mortgage, Performance Management, Customer Engagement, Relationship Building
Accountant - 20 Years of Experience - Near 53207
My motto has always been very customer service oriented no matter what job role I have been in. I like to say, "What can I do for you?" And "How can I make that happen." I like to drill down and get the customer experience and improve the quality for both internal and external customers. I like to do whatever I can and whatever is necessary to make that person feel special and to get them feeling great about the experience...
Ideal Companies: NML, Harley, Davidson, Microsoft, GMR Marketing, WE Energies, Johnson Controls
Tags for this Online Resume: Human Resources, Payroll, Audit, AR, Customer Accounts, Past Due Accounts, Accounting, Accounting Functions, HR, Retail
