PROFESSIONAL SUMMARY I am a senior dedicated Operations Manager demonstrating effective leadership in all aspects of the job. I excel at cutting costs and streamlining operations. I am a very dependable manager that will bring management experience and a willingness to take on added responsibility to meet tight deadlines. Additionally, I am very engaging team player with a strong work ethic and advanced complex problem solving skills. My back ground as manager, mirrors my dedication to continuous process improvement in the face of rapidly evolving and changing markets. Finally, I am results-oriented and proactive in addressing and resolving problems. ACCOMPLISHMENTS Marketing Implemented marketing strategies which resulted in 150% growth of customer base. Staff Development: Trained staff in product knowledge and reporting. Customer Service: Ensured superior customer service by improving listening skills. Supervision Supervised sales team to monitor sales activity and goal achievement.

Highlights:

• Inventory
• Forecast
• Management
• Sales Manager
• Compliance
• Customer Service
• Engineering
• Employee Relations Manager
• Its
• Leadership