Description
SUMMARY OF QUALIFICATIONS * Proactive manager with experience in all areas of Training/Learning & Performance. Outstanding partnership development and interpersonal communication skills, building effective relationships through the organization. Experience working in large progressive companies, as well as in demanding transportation environments. * Extensive experience developing highly productive organizational culture, leading change, and leading strategies programs that promote continued organizational development, growth, and employee satisfaction/retention. * Strong understanding and interest in aligning Training & Performance initiatives to support overall business development strategies. * Proven ability to coordinate and manage recruitment, screening and applicant interviewing for departmental positions provide guidance on the selection and placement of employees in strategic positions to achieve company goals and ensure proper compliance. * Champions effective advisement and assistance on senior management teams. Focuses on key change management initiatives, performance management, and systems / processes that support and align effective delivery of performance improvement within the organization. * Known as a leader who is trustworthy, an excellent coach and mentor, constructive and non-threatening in feedback, and disciplined. * Excels in an environment where there is a demand for a tactical and strategic approach requiring consulting, creative teamwork and versatility. Demonstrated ability to coordinate a wide range of difficult, constructive, and sensitive personnel challenges and change management initiatives in an effective, confidential and diplomatic manner to align with corporate values, mission, and objectives. * Innovative approach to problem solving derived from realizing that collaboration creates more robust opportunities and solutions. * An accomplished presenter who is creative, organized, flexible and is qualified to train customer contact associates, staff, sales people and others in a variety of performance or human resources related functions. * Effective planner, analyst and decision-maker who can define priorities, "think outside of the box", develop strategies and operational plans. Able to work with senior representatives in a corporation, fostering proactive communications and interactions as a business partner.
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