Description
Accomplishments: * Total consulting revenue increased 15%, while new customer consulting revenue increased 21%. * Scheduled webinars increased 45% from same time period. First time seminars with NADA ATA Board of Directors and Texas Dealer Academy were finally realized. Executive Manager Action GM of Bainbridge, GA 2000-2015 * Directed all daily sales, service and parts operations of a Chevy, Buick, and GMC franchise. * Consistently exceeded Sales and CSI Objectives for GM SFE and Mark of Excellence. * Managed collision center, including Insurance Direct Repair Program relationships. * Resolved all sales and service issues as the GM Customer Experience Manager. * Negotiated and approved all vendor contracts including floorplan, insurance and advertising. * Closely reviewed monthly financial statements for analysis of growth and expense trends. Accomplishments: * Achieved superior ranking (top 15%) yearly in State Retail Sales Effectiveness from GM. * Earned #1 state ranking in GM State Retail Sales Effectiveness. * Maintained +200% in General Motors Service and Sales training-benchmark of 100%. * Voted as Best New Car and Used Car Dealership from Post-Searchlight Newspaper 4 years in row. * Created monthly Perfect Attendance Campaign for Bainbridge State College Staff, generating additional car sales and community goodwill. * Exceeded all financial ratios required by GM and floorplan lenders. Vice President Southtrust Bank of Alabama-Dothan 1991 - 2000 * Built the Indirect Dealer Loan department into Southtrust Dothan's largest retail operation. * Headed Dealership Floorplan Sales/Operations for Commercial Loan Department. Accomplishments: * Increased Indirect Dealer Loan Department's portfolio from 12MM to 38MM in 4 years through relentless relationship building with F&I managers, sales managers, and dealers principals. * Developed Commercial Dealer Floorplan portfolio from 19MM to 58MM in 5 years. Expanded commercial market footprint 150 miles into the states of Florida and Georgia. * Generated 118M in additional interest income annually by reducing ACH settlement period.
Accomplishments
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