Description
Accomplishments include reengineering operating models and integrating data and reporting across multiple internal systems to improve end-to-end capabilities. Successfully outsourced, insourced and migrated operations and technology with optimal results. Proven skills in planning and executing rapid transformations and optimizations, sourcing and harnessing new technology to create a competitive advantage, improving productivity, quality and service levels, and recruiting and training top-performing operations. Business Strategy Solutions / Customer Experience / Knowledge Management / Consulting / Productivity Improvement / Work Flow Optimization / Quality Assurance & Analytics / Technology Development & Deployment / E-Commerce / Process Reengineering / Strategic Planning / Impact Assessment / Business & Technology Partnerships / Cross-Functional Processes / Global Sourcing / Facility Relocation & Migration / Cost Controls/ Mentoring& Team Building
Accomplishments
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