Description
Accomplishments * Program Leadership-Initiated and spearheaded the management of over 200 individual governance compliance deliverables equating to over 2,000 annual man hours which resulted in significant cost savings in addition to resource allocation. * Revenue Generation-Led the development of key initiatives resulting in revenue growth of $1.5m * Operational Management-Managed both the change process and project intake process with a focus of revenue and goal management * Compliance-Maintained a 100% rating on all federal regulatory directives. Developed the current process of completion and reporting which has reduced resource use by 50% while increasing productivity * Account management-Negotiated multiple long term, multi-million dollar sales agreements with high impact customers such as GE, HP, Sanford and Avery. * Staff Development-Mentored and coached employees resulting in a measured 20% increase in productivity and staff retention. Oversaw staff growth from 5 to 27 employees, not including contractors.