Description
Summary Dedicated Technitian focused on building a strong customer base through effective communication. Diligent and focused with a strong commitment to providing superior client service. Accomplishments Managed a highly efficient Auto repair facility Tracked daily processing reports with high accuracy .Served as an expert in troubleshooting and repairing electrical and mechanical systems. Played an instrumental role in increasing customer satisfaction ratings index within 15 years as Customer Service Manager. Computed Data Reports Provided required weekly, monthly and quarterly reports listing sales figures and client track records. Sales Consistently generated additional revenue through skilled sales techniques. Customer Interface Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Assisted in training on new service technicians.