regulatory agencies such as the FDA. Building relationships and acting as an internal liaison for my assigned clients by providing complaint resolution and project management. Facilitating communications between clients and NAMSA associates to ensure that studies are completed for clients to make their regulatory deadlines. Additional skills include sales demonstrated communication excellence and a drive for continuous improvement. Conducted Disney Service Model (internal training) * Recipient of NAMSA Outstanding Client Service Award 2014

Highlights:

• Management
• Toledo, Ohio
• Customer Relationship Management
• Facilitator
• Project Management
• Quality Assurance
• Medical devices
• Client Satisfaction