Qualifications in Action Arizona Exterminating /Rentokil NA Phoenix, AZ April 2013 to Present District Manager/Sales Manager for $6.5mil pest exterminating company employing 43 * Recruited to assume ultimate responsibility of (territory)'s overall performance in sales, operations, and logistics. Managed P&L to average 10% growth margin while leveraging bottom line SG&A and labor exposure to assure bottom line growth. * Increased sales by 12.5% while reducing staff through creating efficiencies through route reconcilliation further enhancing the efficiency and quality of service through route techs coaching and development. * Institued "Best in Service" culture through strategic personnel placements and creation of urgency for skip/cancels, realizing improvement retention by 10% as target goal set at 2% * Instrumental in merger of West Valley branch with Phoenix branch adding 1.2 mil in accounts, further broadening customer base and strenghening industry brand. * Doubled termite sales inspection team to meet rising demand generated through new sales strategies and the rollout of Sentricon to the portfolio. * Redirected bed bug sales and service departments through creation of SOPs to ensure consistency and accurate benchmarks 2x combined with 95% success rate via heat remediation. * Reduced labor exposure 50% for fumigation techs while maintaining price increases raised 20% to adjust to market standards, realizing an overall net gain of 24% via structural fumigation. Jax Pro Pest Control Mesa, AZ January 2008 to April 2013 Phoenix Owner/Operator 2012 - 2013 (dba Western Exterminating) 18 employees * Arizona Regional Sales Manager following successful merger and acquisition of Jax Pro Pest Control. * Imparted hands-on supervision, guiding the positive performance of 3 commercial account managers with target rich revenue specific to SIC through comprehensive sales training and CRM management growing annualy organic at 6%. * Assisted sales team in strategic management of national accounts * Monitored productivity and created effective staffing strategies, capitalizing upon technological knowledge and expertise using Customer Relationship Management (CRM), Sales Force software, and Microsoft applications, including MS Word, PowerPoint and Excel. Partner 2008 - 2012 * Acted as a collaborative and progressive business partner, carved out and gained a strong foothold in the Phoenix market, drawing on a personalized colleague/client strategy. * Deftly managed all promotional concepts, networking and social media activities increasing brand recognition * Successfully designed and maintained company website to augment leads and sales, producing an additional 10% in lead generation per month. * Generated sales in both commercial and residential segments representing growth of 6% over 3 years. * Implemented internal SOP measures to control and audit all accounts to ensure customer satisfaction. * Realized positive outcomes through continual structure and daily measurables combined with strategics matched to 5 year plan. Staff development opportunities and implementing best practices leading to upward mobility to enhance the colleague and customer experience. White Water / Blue Sapphire Mesa, AZ 2000 to 2008 Sr.Design Consultant/Owner Pool Construction Co. building 100+ pools per year, generating $2.6M * Implemented new avenues for increasing profit by 9% and managed over 70 builder accounts with Cantera Homes and Pinnacle Homes. * Created 11% growth in existing markets by acting as Senior design consultant spearheading sales in the Phoenix/Scottsdale and Tucson territories. * Embraced responsibility for all engineering, sales and construction of pools * Envisioned and initiated unique sales system for Arizona to convert under producing stores into positive sales sites established new business while maintaining superior numbers and relationships with existing clients. * Obtained contractors license and became GC / Owner Operator of Blue Sapphire Pools. Eagle Eye Golf Aurora, IL 1998 to 2000 National Sales Manager/Owner * Expanded sales team from 10 to 22 highly driven representatives in four states through recruitment, hiring and training driving revenue 5x in two years. * Designed and implemented new opeational policies and procedures creating efficiencies in marketing strategy while working with over 100 golf courses in design. * Expanded internet marketing to major Fortune 500 companies such as Volvo, Buick and Crown Royal etc to enhance brand recognition market specific to gain sublimal exposure. * Tripled division revenues and amplified sales to mass market accounts including Tiger Woods Foundation, J.Walter Thompson, Leo Burnett, Sachi & Sachi and BBDO.

Highlights:

• Audit
• Customer Relationship Management
• Microsoft Word
• Networking