Description
Improved the quality of the workforce through a combination of training accountability and diversification resulting in 10% lower labor costs than any other similar department in the region. * Turned a substandard operating unit into a consistently above average unit. * Applied Total Cycle Time and Lean Manufacturing concepts to increase efficiency and reducing labor costs by $100k per year. Rebalanced workloads reducing overtime by 20% and saving approximately $200k per year. * Managed the extreme seasonal fluctuations in products demand through an effective training program which boosted efficiency. * Initiated investment services for a medium size accounting firm. Services provided included IRA payroll deduct plans Rollovers fixed fixed index and variable annuity and life insurance sales
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