Occupation:Customer Service Manager |
Location:Yonkers, NY |
Education Level:Bachelor |
Will Relocate:YES |
Description
SUMMARY: * Over 28 years of services outsourcing experience in technology field * Experienced manager with permissive management style, conductive to building high and dynamic performance teams keeping company core values * Results-driven practitioner of industry recognized tools and methodologies to identify and eliminate waste in existing processes that include Lean Six Sigma and Project Management
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Account Operations Manager | 4/2010 - Present |
| Xerox Global Services | Account Solution Specialist | 3/2004 - 3/2010 |
| Minolta Business Solutions | Field Service Manager | 3/2002 - 12/2002 |
| Boston Copico Division Of Mac Gray | Ny Field Service Manager | 6/1994 - 3/2002 |
| M.D.M. Copying Services | Field Service Supervisor Engineer | 8/1986 - 1/1992 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Dominican World University | DR | 1985 | Bachelor Degree |
Accomplishments
Highlights:
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